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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,059 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a very good deal on this, it was outrageously good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for a new home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is Great!! No Complaints!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Dewman! Thanks so much for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it I didn’t have any problem I recommend to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Great microwave range for a Samsung set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks to be a wonderful product Mad well Looks great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung loves that your wife loves the new microwave. Happy Cooking! Thank you for being a part of the Samsung family! ^Cat Samsung

  • Rated 5 out of 5 stars

    best value microvave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best microwave for the price. works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks good and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to a small space and it looks good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast feature filled microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working microwave with many features that are yet to be used.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Awesome purchase! This microwave will definitely continue to exceed your expectations the more you continue to explore its many features. We appreciate your business.
      ^Lizzette Samsung

  • Rated 5 out of 5 stars

    GREAT MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE OVER THE STOVE FEATURE. COOKS EXCELLENT. NICE FEATURES OVERALL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave evenly heats , sensors perfectly very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Great OTR microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and love the speed of the fan. Completes the look of my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. The black stainless looks great in our white kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! It looks amazing in my kitchen with the matching stove

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this from Best Buy.com. We plugged it in and thought it worked. It was installed above the oven , no easy feat, and it would not heat. We had purchased extended warranty only to find out no one worked on microwaves. Dealing with Samsung was impossible, after 20 phone calls that they just didn't know what to do since there was not a Samsung person to fix in our area. We removed microwave and returned to Best Buy because they will only allow returns of two weeks from delivery.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144550529.

      -Noraina Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and to use. Have a lot of Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is large and very efficient. I love how you can heat anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty but found it to be not as durable as former units owned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal noise and heats up quickly i would def recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Goes great in new kitchen. Really stands out among others

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi alara1021,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144533165

      ^Rainly Samsung

  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Great microwave !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new microwave , it's awesome !!!! Looks great with our new stove !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a problem with the lights. Called Samsung and got a song and a dance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Skins,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave light not working. We understand how important it is to see our dishes while heating them. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      Replace a microwave's oven light:
      https://www.samsung.com/us/support/answer/ANS00049242/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144663819

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung