Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Keypad
Just Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch pad is not a soft touch you need to press firmly. We wanted a feature to soften sticks of butter, and was assured by the salesman that it did with one press of one button. WRONG
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tate,
Thank you for using our Samsung Microwave. We apologize for not meeting your expectations about the Microwave Touchpad. Please know we value your feedback and are here to assist you with your concern.
To understand the product better, let me share the product manual.
You may turn to page 10 for the keypad features
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144780907
Thank you for choosing Samsung. Have a great day.
^^Ross
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent workmanship. Unit works very well Features are usable.
I would recommend this to a friend- Pros mentioned:Looks
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new samsung microwave, it looks nice above my stove.
I would recommend this to a friend - Pros mentioned:Performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with how well this microwave performs! Love it!
I would recommend this to a friend SLOW, Horrible Microwave, very Dim Lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not put up with the poor lighting under the microwave and the slowness of controls. The control buttons are so hard to push, need to lift more I guess to work this one. Sent it back and got a real microwave, KitchenAid. Very happy with this one.
No, I would not recommend this to a friend2nd Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaces another Samsung unit that lasted 6 years before it elected to start up when you opened the door. Fit perfect. Only thing so far I don't care for is the dark colored interior. My other u it was white inside and easy to assure it was clean.
I would recommend this to a friend- Pros mentioned:Ease of use
VERY NICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS LOOK GREAT, VERY EASY TO INSTALL AND WORKING VERY WELL
I would recommend this to a friend - Pros mentioned:Looks
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave that looks great! Easy to install!
I would recommend this to a friend - Pros mentioned:Ease of use
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy manipulation of settings. Looks great about stove top.
I would recommend this to a friend - Pros mentioned:Design
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well designed microwave. Love the different options
I would recommend this to a friend Happy with the new microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two team members took down the old from above the range and replaced it with the new one, and then disposed of the defective one. The whole process took 30 minutes at most. Good job. The microwave works well several months later.
I would recommend this to a friend- Pros mentioned:Size
Easy to use, works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very large. Easy to learn controls and functions.
I would recommend this to a friend - Pros mentioned:Ease of use
Terrific microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. A bit noisy but other than that great options .
I would recommend this to a friend Great oven easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven easy to install. Sensor in oven make use great.
I would recommend this to a friendMeets all expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has a lot more features then I was expecting for the price. Installation was a breeze.. learning the preset features took a couple tries. But there is a cheat sheet on the door jam so it help. Very happy with the product. Only down side is no light in the microwave to see if things are boiling over etc.
I would recommend this to a friendLooks good...strange sounds and operations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks good and has some nice features but it makes an EXTREMELY ANNOYING high pitched sound all the time... the only time the sound will stop is if I open the door!! As soon as the door closes again the high pitched squeal starts again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave having high pitched sound. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144520794
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks good and is very easy to use. No issues.
I would recommend this to a friend - Pros mentioned:Ease of use
very nice and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave and easy to use easy to clean and install
I would recommend this to a friend Buy this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was not difficult and the unit works great!!!
I would recommend this to a friend- Pros mentioned:Design
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and it was just what I was looking for.
I would recommend this to a friend