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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,059 reviews
  • Rated 5 out of 5 stars

    Great microwave, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung stove earlier in the year, so I wanted an above stove microwave. Best Buy had a good sale, so with quick help from the salesperson the purchase was made. Another great shopping experience at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like about everything about this unit so will just list my minor gripes: 1. Control labels aren't intuitive, instr. manual is poor. 2. Overhead rack isn't of much value as it leaves too little head- space below.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mic is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic works fine..my only frustration is there was no operating brochure and the unit does many operations i have no idea how to use other than as a microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. Fan is a little loud and the underneath lighting for the stove top is quite dim even on the brightest setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted in good working condition. The kitchen was newly upgraded and the technician knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love my Samsung Microwave. The black stainless steel is beautiful and is an excellent addition to our white cabinets and matte black accessories. My Fiancée is in love with her appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Pauly. We love that this microwave is the perfect fit for your household. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Service- no complaints this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased microwave after my wife blew up our old one. Big upgrade from the one that she blew up. First time ever that Best Buy Geek Squad showed up on time for install. Hopefully upward tick continues with future purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great value price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced item. Heats well and like the shelf aspect. Buttons are not a soft touch to turn on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Curly2018,

      Thank you for reaching out to us. We are glad to know that you purchased one of our Samsung products. We understand this causes inconvenience, especially if we are heating our favorite dishes. Usually, if your microwave control panel is not responsive this due to wet hands or dirt on the control panel that needs to be wipe off.

      Please use these links as a reference for troubleshooting steps :
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      Microwave control panel does not responding can be fixed with little effort:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144611350

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Good microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great and works great! Love that the fan has 4 settings. The control pad is a little difficult to press/register but overall a great microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with all new appliances for our new kitchen. We had been using a cheepy counter top microwave. I didn't pay attention to the wattage in this unit and really wish I had. To heat up a coffee cup of water used to take 2 minutes and with our new fancy unit, it takes 3 and a half mins to do the same thing! If you are used to a powerful unit then choose the better Samsung unit with more power. If not, then this unit will make you happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Eddie,

      Thank you for sharing your experience with us about your Samsung Microwave. We apologize for not meeting your expectations with our Microwave, especially the product's wattage. Please know that we value your feedback and will continuously improve the quality of our products.

      Let me share the product manual so you can familiarize yourself with our product.

      https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144780628

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do love this new microwave. The only draw back is not having a beverage setting on it that we can figure out. Would have been nice to have gotten a user manual with it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that this model has an energy saving option where you can turn off the display on the clock. You also have the option of entering exact cooking times, although you have to push a few more entries.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Joan, we are delighted that you like the features on your unit. Thank you for choosing Samsung. ^SuSu Samsung

  • Rated 4 out of 5 stars

    It was a bish to put in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look and works great but instructions kinda sucked and it was pain to put in. If you’re not a DIY person have someone install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this microwave!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the microwave!!! It works well, and looks very nice with the rest of the kitchen appliances. We previously had a very similar Samsung, for 9 years or so, and probably used it more then the average household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    less features than the LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an LG over the range microwave that had lots of cracks in the plastic. This has less features and the buttons are a little bit stiff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this samsung microwave last longer then the one I had before. Had to go with the same style as it is over the range and didnt want to have to drill new holes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and cooks well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cooks the food evenly and quick, the only issue I have is when I'm cooking on the range the handle on the microwave gets really hot. Just have to be careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave the only thing is the display could be a little bit brighter or have a back light feature. Other than that great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for 4 stars instead of 5 is the touchpad could be more responsive. Sometimes I have to press a button a couple times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good OTC microwave for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OTC counter microwave for the price. Find the sensor buttons a bit sensitive, though. Have to push them in the exact right spot to have it register.

    I would recommend this to a friend