Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Pretty Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty solid microwave. So far I haven't had any problems yet.
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it installed a few days ago, a bit more complicated to operate than the one we had
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying this microwave. I would recommend this to everyone.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Not the most stylish, but, it works and that's what counts.
I would recommend this to a friendBrand response from Samsung
Posted .We're glad to know you're enjoying the microwave, Conejo. ^Jecca
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a great price and its fit perfect on my cabinet. Also heat pretty quick and get everything done in no time.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really works well. We were searching for a new microwave for a long time
I would recommend this to a friendBest value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes Beautiful over the range microwave at a reasonable price. I like the vent system the microwave has.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to have you as a satisfied member of our family. Thank you for the 5 Stars! ^Lo
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this microwave. Love how spacious it is. Wish the timer alarm lasted a bit linger though
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with our purchase. The rack is a nice touch that allows you to warm up multiple items at the same time.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave. It does everything we need it to do.
I would recommend this to a friendBrand response from Samsung
Posted .So happy to hear that you love your new microwave and all the features that make cooking easier. Welcome to the Samsung experience. Happy Cooking! ^Cat
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well but the only problem is getting the glass tray to stay in place or fit properly.
I would recommend this to a friendGreat brand great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be more happier with the Samsung. Always meets my expectations. Cant wait for my 30 day review after purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much, Donny, for sharing! We're so glad to hear the microwave has stood up to your standards and surpassed your expectations! ^Mae
Straightforward microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly basic microwave with some nice features. The sensor works pretty well so far. I use it more than I thought I would.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Johnjohn, these units sure do come in handy! Thanks for the five stars. ^SuSu
Stopped working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when it worked. Looks very nice and sleek. It didn’t last. It stopped working right past a year...outside the manufacturer warranty. Not worth it. You have to really press the controls to get them to work sometimes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angie,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not working properly. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144520671
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not So Hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well, this appliance is very nice looking and has all the potential to be amazing. Unfortunately, it does heat up my water for tea very fast. In most microwaves it only takes 1:30 -2 minutes to make my water hot enough. But sometimes i have to push this microwave to 2:30 minutes. This seems odd since this is brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jennifer! I'm happy to see you like your microwave, and I'd like to help you with this. Water can be overheated beyond the boiling point without appearing it. To avoid overheating, you can adjust the time to 1 minute.
^Rafael
Does what it is supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are easy to use, has a bright light for over the stove, and a powerful fan to draw steam and some away from the cooktop below.
I would recommend this to a friendI love my new microwave! Very easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my microwave one month ago, and I love it. I love the inside color (dark blue) it hides the food stains.
I would recommend this to a friendINSIDE COLOR SHOULD HAVE BEEN WHITE NOT BLACK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BLACK INTERIOR IS NOT GOOD. CANNOT SEE WHAT TO CLEAN WHICH IS BAD.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us. ^Lo
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so satisfied with a product before.
I would recommend this to a friendNew kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new kitchen that we are remodeling. Received a great price by combining with other appliances
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be a positive addition to your kitchen! Thank you for choosing Samsung. ^Lo