Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Cooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food evenly and quickly. Lots of features. The chrome rack works well and does not spark, powerful fan and bright lights. Great microwave.
I would recommend this to a friendVery close to the one we replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the features are not as efficient. For example, soften butter takes 3 times long.
I would recommend this to a friendhappy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the microwave for all the good features, nice looking and is easy to install.
I would recommend this to a friendPoor venting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the venting ability. I have it vented through the roof. It does not draw all of the steam which ends up fogging up the front of the microwave. I had them come back out to make sure it was installed correctly and the installer said this was a common complaint. Reading reviews on line, I see he is right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi satshopper,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave having a weak vent. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The vent fan is weak on Samsung over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Condensation forms on the microwave door:
https://www.samsung.com/us/support/troubleshooting/TSG01110250/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144522014
Thank you for choosing Samsung. Have a great day.
-Trisha-
Excellent Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking appliance with plenty of space for large plates with lots of power to heat fast. I'm happy with this oven.
I would recommend this to a friendExcellent for a med size kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this appliance, you need nothing else. It bakes, it heats up, it thaws.
I would recommend this to a friendLooks Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to change the kitchen to black stainless and this definitely increases the look at a reasonable price!!!
I would recommend this to a friendLove this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked flawlessly for us since it was installed last week! Plenty of space and all the functions we need!
I would recommend this to a friendBrand response from Samsung
Posted .So happy to hear that you are loving your microwave and all the features that make cooking easier. Happy Cooking. Thank you for being a part of the Samsung family. ^Cat
Its reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does what we ask of it. It does what it claims to do & were happy with it.
I would recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these models for my rental properties because of the price and the Samsung brand. Nice look and functions are perfect.
No, I would not recommend this to a friendA good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good slick looking appliance that completes my new kitchen... I only use to hit up leftover food and it does perfectly.
I would recommend this to a friendVery good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is 2 in 1, so you can save money buying just this. Very good
I would recommend this to a friendDoes everything
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Lots of preset options. The light underneath is so much brighter than the last unit.
I would recommend this to a friendGreat, friendly and helpful service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.replaced Frigidaire. not sure about dark inside, not easy to tell if spills happened
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works quite well for all tasks that it is used for!
I would recommend this to a friendExcellent Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have redone multiple kitchens and always use this microwave. Works great, excellent capacity and power options.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Cleared up a lot of counter space. It's kinda big though, we didn't really need it that big.
I would recommend this to a friendGood microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just missing a few convenience settings (e.g.: 1 minute heating button)
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Leo! ^SuSu
Best microwave!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Took a little while to get used to it and how to work it! I love the keep warm feature!
I would recommend this to a friendblack stainless! sweet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the look and functionality of this microwave! after getting rid of my 190-Jesus one this one rocks!!
I would recommend this to a friend