Customer Ratings & Reviews
- Model:
- ME18H704SFW
- |
- SKU:
- 3901016
Customer reviews
Rating 4.4 out of 5 stars with 4060 reviews
(4,060 customer reviews)Rating by feature
- Performance4.1
Rating 4.1 out of 5 stars
- Cook Settings3.0
Rating 3.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Completely horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money- this is the worst appliance I've ever purchased. Typically, I read reviews before I buy anything, but when the handle of our old Samsung microwave fell off, I just wanted something to match the appliance suite we had (a set that came with the house we bought a year ago). This was a MISTAKE! The old microwave wasn't great, but it was better than its replacement. The new one doesn't seem as powerful in terms of cooking, the reheat "sensors" don't work AT ALL and completely overheat food if you aren't paying attention, the fan that acts as a "vent hood" doesn't pull up anything AND, once it was up and installed, it was clear that the door was ever-so-slightly askew out of the box. It's not worth the time, effort, energy, money to uninstall and return this microwave, which must be what the manufacturer is counting on. PLEASE do an internet search of this product before buying this model. Matching a stainless steel finish is absolutely pointless when the replacement is so utterly deficient. PS- My first instinct was to repair/replace the door handle on the old one. Super easy fix, not worth almost $100 for just the handle. Irksome!
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us, TrojanGal. We value your feedback and use reviews like yours to grow our products for future customers. ^Lo
Rated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel Works very well.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has all the features we wanted and was at a price that fit our budget. All around good deal.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful Set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to complete the set, looks great, has lots of options, re-heating, childrens meals, ect. Very user friendly as well!
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the base features but not a quick start you need to always press start after selecting time or options.
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friendRated 5 out of 5 stars
Huge Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave/fan but it’s too big. We liked the idea of the extra power of the fan but found the unit too big.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GREAT MICROWAVE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is just great especially with having that food sensor to help with reheating food and not over cooking it!
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good microwave however it doesn't like humidity and will throw errors.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
I would recommend this to a friendRated 4 out of 5 stars
Looks great but took time to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great, but this took a bit of time to install perfectly.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Samsung fan in general but these latest products are blowing my mind. I don't love objects but I love this microwave.
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friendRated 5 out of 5 stars
My Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are many microwaves like this microwave, but this microwave is mine. Do I like it? Does pinocchio had a wooden nose?!
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Its a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a microwave. Its pretty. It works great. No complaints. Love the Black stainless.
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price for this product, it is a little noisy at the beginning, Overall i am very satisfied with this product
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello MrPeter! It is great to know that you like your microwave and that it was affordable for you. You should know that when the microwave is operating, it is normal for it to make a low humming or buzzing white sound, and this happens for several reasons but is most commonly due to magnetron oscillation (when the microwave is heating) and/or the vent fan running. ^Gaby
Rated 5 out of 5 stars
Bought as a replacement
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and it works great No issues with this unit and we hope to have it for a long time
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively affordable, but it feels high quality. Would recommend
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Excellent for a med size kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave fit perfect as it complements the other appliances.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good product for my uses,basic reheating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only major concern is it takes a little extra pressure to push the control buttons.
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friend- Pros mentioned:Design
Rated 3 out of 5 stars
Nice but doesn't get hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the interior! Just doesn't heat food good/fast
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrsLittle,
We appreciate you giving us a review about the Samsung microwave. We apologize for the inconvenience since the microwave is not heating food.
To help you with this, I will provide you with a link that indicates an article if the Samsung microwave is not heating or has stopped working.
Here's a link:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144536431
^Rainly
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy we chose this microwave. There were some that were cheaper bc the inside was white. It was worth the extra cash.
This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great above the oven range. works great and saves space vs a counter microwave. Havent had any issues and heats up food fast.
This review is from Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking
I would recommend this to a friend











