Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Very nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has great accessories. It comes with a center shelf that we have already tucked away. Fan is super powerful.
I would recommend this to a friendDoesn't heat evenly or quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely regret this purchase. The unit heats everything unevenly, and it takes twice as long as it should to cook something. Every time we've gone to Best Buy, our salesperson has pushed Samsung appliances, and every time we've listened, we've regretted it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MomVon,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it doesn't heat evenly or quickly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ if your microwave is not heating or has stopped working.
You can also check this link https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf for the user's manual. Just go to page 24 and look for "Cooks food too slowly".
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144581616.
-Noraina
excellent value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is very efficient and has enough power to cook foods quickly and very even
I would recommend this to a friendeasy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well. fairly easy to install . fan it a little noise
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with the status of the microwave. Looks nice
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Bentley! Thank you for being the best part of Samsung. ^Lo
great first over the stove microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is our first over the stove we always had a stand alone and we like it
I would recommend this to a friendGreat price for size, but overheats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very nice looking and at a great price. The 4 speed fan is a nice feature and blue enamel internal finish is high end The unit did overheat after cooking a family size Banquet microwave dinner at 12 minutes. I took 45 minutes to cool down and reset. Only happened once.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Brian! We're glad to hear that the microwave is working normally again. Feel free to reach out to us if you experience any other issues, concerns, or questions in the future. Please reference ticket number 1139165804, and use one of the following to contact us directly: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Jecca
Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave once we got it to work. Samsung needs to better train their customer service agents.
I would recommend this to a friendLove the microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave and really like my black stainless appliances. The key pad pushes a little harder than what you might expect.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung microwave it actually cooks hotter and faster than I’m used to by at least 20 seconds.
I would recommend this to a friendA beautiful appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the options and double rack. Looks sharp in black stainless.
I would recommend this to a friendGood value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with microwave function only issue was some visual shipping damage.
I would recommend this to a friendSamsung makes a great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GE microwave tapped out after several years. I purchased this new microwave and it has been great.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a family and they love it. For the value it's great as it was an appliance package. Looks great too.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and my wife love it because we have it in our former rented apartment .It will a replacement for our new house.
I would recommend this to a friendSeems to be working good little loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking an seems to cook food fast. Ok to setup with directions for drilling
I would recommend this to a friendCLEAN LOOKING. EASY TO USE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BLENDS WELL WITH THE OTHER KITCHEN APPLIANCES. INSTALLER DID A GREAT JOB.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product wish it had few things but not a deal breaker.
I would recommend this to a friendPerfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly the microwave for the space. Lots of space, good functions.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. It is nice to have over the range. This made more counterspace room for our smaller kitchen.
I would recommend this to a friend