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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,059 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large microwave. so we are using it as a counter top because there is no room for it over our range. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave that’s easy to use and very easy to clean. You will love this product the very first day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit easy to install. Seems to work great. It did have a dent on yhe side of it in the front but not to noticeable after i installed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mic easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad this was easy to hang over the range. Took about an hour and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THIS APPLIANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave. Very clean and east to use. Only 'negative' is having to remove the internal shelf if the cup or dish is too tall.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Great fan. Nice microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. Only con is you can't use the timer and microwave at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wipeable stainless. Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharp. Easy to clean. It was simple to mount where the old microwave was. The new microwave is cooking the food not the dish.

    I would recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave work fine. The turntable tray is a little wobbly. It still work. But you do need to be careful when you put plate of food on it for heating or putting the turntable back after cleaning. Make sure the item is center. The low fan setting doesn't do much in term of venting. You just need to use the higher fan setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not as strong as other microwaves so be aware you may need to microwave a bit longer than normally. The buttons tend to indent overtime as you use the machine. I personally purchased the microwave to match my other appliances from Samsung. Samsung should have made the key pad better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice micro with built in vent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Nice options and includes built in vent for over the stove install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is a nice microwave. It is easy to operate. The interior finish is far better than the standard white plastic. Typical of most microwaves, the presets don't dunction the way you would expect. The defrost feature only partially defrosts. But that's ok since it doesn't precook the food like many do on defrost! The one feature that does work well is the reheat feature. A pretty good buy overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite happy with our new microwave. We were a little worried when other reviewers said it was loud but the fan is no louder than out old one. It amazing how much we missed the microwave when the old one broke! And this one is huge inside. We installed our selves. It was pretty straight forward but did need to find the studs and drill new holes for mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Overall, it's a good microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the microwave looks and it is much bigger on the inside than the old one. My only complaint, and reason for giving it only four stars, is because the buttons are hard to push. I'm hoping in time I will get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Great...Service, not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered and installed and is in great working order. Love the sensor cooking and the bells and whistles this fairly basic model comes with. However, the process in getting this product has been troubling. I originally ordered a different microwave online, but after 4 weeks of not getting my online order I was told the only way to resolve was by going into a store myself. The in-store process seemed fairly straight forward and I was told I would not be charged anything additional. Now after receiving my statement, I have additional charges of $100.01 and have had zero response from the store to this dispute. Product is great, but I'm having a very hard time putting any faith in Best Buy to do the right thing anymore.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. ^Lo Samsung

  • Rated 4 out of 5 stars

    extra fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has enough of the right buttons to not confuse you. Although the potato sensor cooking button is not my favorite, it takes too long to cook a potato. The door seems flimsy for this size microwave. I got it for the 4 fan settings..and they are pretty noisy, but do the trick. Easy to clean filters. all in all it's a decent microwave for the price and I like having the extra fan speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for our kitchenaid that was falling apart in our hands. It was easy to install. Love the sensor cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on price/features. Was easy to install in the previous microwave's location. Has worked very well for all our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Higher end comparatively speaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with tons of options, a rack, and the blue enamel interior. It just has a higher end look and feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this microwave. The installation was exceptionally easy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice but turntable is flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the microwave. I like the removable shelf, being able to turn the turntable on and off, and the look inside that mirrors the look of the interior of the oven. BUT, the turntable itself is rickety. It does not fit in the grove perfectly so the table wobbles sometimes. Not impressed with that at all.

    No, I would not recommend this to a friend