Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Much Needed Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks without a microwave I couldn’t stand it no more! Best Buy is always my 1st choice for any electronics. Best Buy price matches other stores. Best Buy also seems to be the only store that stocks microwaves in white. I liked the price and the brand. The installer was slotted to be at my house between 8AM and noon. They arrived at 915 and wasted no time installing the microwave. They were fast and polite. 100% satisfied with this purchase/installation.
I would recommend this to a friendHas all the extras I was looking for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is starting to make some strange noises. It went dead after using the Sensor cooking but came back to life after about 1 hour. Need to call and find out if I have a lemon.
I would recommend this to a friendPaired it with LG range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with my new LG range and they look great together. It was fairly easy to install. I gave it a 4 star because I have only had it a short while, but it seems to work as described - no problems. My biggest concern with any appliance is its ability to consistently work for a reasonable period of time. This being the case, I would gladly give it 5 stars.
I would recommend this to a friendBrand response from Samsung
Posted .I'm excited to hear that this microwave has been a great addition to your kitchen! ^Lo
- Pros mentioned:Looks
Perfect over the range microwave and finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better looking than most microwaves and costs low compared to black stainless steel and Samsung brand
I would recommend this to a friend Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has 3 different reheat settings. It cooks fast and evenly. The under light is bright. The fan is really strong. This is the best under cabinet microwave that we have had so far.
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced another brand. It works very well, easy to clean and looks great.
I would recommend this to a friend - Cons mentioned:Timer
Ok microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok but some down falls. You cannot use timer while cooking , which I don't like. And not as user friendly as my last one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michael,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of having a hard time using the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Using your microwave oven: See pages 10 to 17.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
Set the time on your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00087028/
Use your Samsung microwave for defrosting:
https://www.samsung.com/us/support/answer/ANS00087027/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661052
Thank you for choosing Samsung. Have a great day.
-Trisha-
Very good Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Microwave because we own several other Samsung products and they all give great service and dependability. We have never had a problem with any of them. That appears to hold true for this microwave. We’ve installed it ourselves, not very difficult at all, been using it almost a month now and it works perfectly. Would recommend this model to anyone looking for an under cabinet, over the stove microwave. Really can not go wrong with this one.
I would recommend this to a friendGreat product in any samsung kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put this microwave has most of the good features, cooks food evenly and was fairly simple to install with the assistance of my wife. It has a great modern look and functions well.
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan vented outside is quiet and removes lots of air. It has several features like auto off, auto light off that are handy.
I would recommend this to a friendSamsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 20 year old over the range model. I am amazed how much better the "Special Features" work as compared to the older one. Pop corn, reheat, defrost, all working A number 1. That's all I have tried so far but I'm impressed.
I would recommend this to a friend- Pros mentioned:Performance
Perfect fit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since replacing our old microwave we have been happy with the look and performance with this model.
I would recommend this to a friend - Pros mentioned:Performance
Plenty of features and great perfomance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a smaller over the range unit this one performs quite well. It has all of the features most would find useful and is quite capable.
I would recommend this to a friend Wonderful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had been years sense I cooked with gas but I love how nice this one is and all the options. You do need to get use to what element to use with what you are cooking due to the different btu output but love the middle skillet for pancakes!!
I would recommend this to a friend- Pros mentioned:Design
Solid choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has smart, useful features. You can tell Samsung carefully thought through the design. Super quiet. I love that!
I would recommend this to a friendBrand response from Samsung
Posted .Quality is what we strive for and we are so happy that you appreciate our hard work! ^Lo
Excellent microwave with lots of features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return the first one we got as it had a mechanical problem. The second one was installed and is very good. It's maybe a little noisy when running but not unusually so.
I would recommend this to a friend- Pros mentioned:Performance
Micro wave met all our criteria.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had list of 5 criteria -- open on cost. Dan recommended model that exceeded all 5 criteria and was way below our expected cost.
I would recommend this to a friend Awesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has so many features and the price was incredibly low. I am extremely happy with this purchase.
I would recommend this to a friend- Pros mentioned:Design
Outstanding Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave!! I love the black stainless, no fingerprints!! The new interior makes cleaning so much easier.
I would recommend this to a friend - Pros mentioned:Ease of use
Better than I Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has sensor cooking where everything heats evenly. Easy to install and use without reading the instructions.
I would recommend this to a friend