Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
looks very nice and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and has some great features like Thawing, reheating and quick time.
I would recommend this to a friend Works great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor cooking is fairly accurate. Plenty of room inside, fits about four large pizza boxes. The finish makes it easy to clean. If i had to name a con, it wpuld be you cant run the microwave and have the kithen timer running at the same time. Thats the only feature i miss from my previous microwave.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, easy to hang up, great functions, quiet.
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Goes well with our new Samsung oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and I love the fact that the inside is black instead of white! Easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Love this. Works very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Super easy to use, quiet and powerful.
I would recommend this to a friend Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did what it needed. It was the right price and looked good in my kitchen
I would recommend this to a friendGreat product at a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave at a reasonable price. I would recommend it to anyone looking for a new microwave without having to spend a lot of money.
I would recommend this to a friendWorks OK but has short comings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works ok but the damper is very flimsy and lets cold air in. In Wisconsin it gets cold and the damper does not keep out the cold air. Had no issue with cold air with the old unit that this one replaced. Inside of microwave gets very cold and there is a cold draft by the fan filter. The fan filter rattles when the microwave runs. Have to keep it taped so it doesn't rattle. I thought Samsung would have better quality than this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tomss,
We apologize for your experience with the 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
https://www.samsung.com/us/support/service/warranty/ME18H704SFG/AA
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144757164
Have a great day.
^Charles
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This heats fast and throughly. After losing the instruction book I thought I wouldn't know the settings...it is printed on the door frame inside! Awesome!!
I would recommend this to a friend- Pros mentioned:Performance
Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace our old one with this one. Installation instructions were easy to understand. Great microwave!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. It looks very nice above our range and is very easy to keep clean.
I would recommend this to a friend Huge interior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GE Advantium was top of the line 12 years ago, this moderate range Samsung is a marked improvement in operating noise
I would recommend this to a friend- Pros mentioned:Size
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues and was the perfect size I needed, easy installation.
I would recommend this to a friend Ok microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave in a package with a stove, fridge, and dishwasher. The microwave is the least impressive portion for me out of the group of appliances. It works fine and looks nice but has 2 negatives I have found. When using the fan and microwave at the same time the fan will only run at half of max power. Also the outer upper cover that mounts to the cabinet is made of black plastic instead of metal like our old refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Neo75,
We apologize for your experience with the 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Stee was less than ideal. We appreciate all feedback that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Please note that the exhaust fan's speed will reduce when the oven's cooking function is activated. Please see the link for details.
VENT BUTTONS on page 10
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144764553
Have a great day.
^Charles
- Pros mentioned:Looks, Performance
Very attractive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung microwave looks beautiful in my kitchen and has exceeded my expectations.
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic when results go beyond your expectations! I'm so happy to hear that this has been a welcomed addition to your kitchen. ^Lo
- Cons mentioned:Button quality
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking micro, match other Samsung appliances, operations buttons are hard to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cmontes32,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave buttons being hard to use. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144521199
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Looks, Performance
Good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this microwave. It looks good and works well.
I would recommend this to a friend Great product - love the black ss.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have gotten the next size up (2.1). While it does an excellent job, interior space is smaller than I would like--some items don'tfit
I would recommend this to a friend- Pros mentioned:Size
wonderful microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is gorgeous and a dream to use. it is large and I can use it for everything
I would recommend this to a friend - Pros mentioned:Performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave broke recently and this microwave was easy to install and works as well as looks great
I would recommend this to a friend