Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great OTR Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Samsung OTR Microwave. Its large, powerful, preset controls, smart defrosting, kide and snack menu, and precise touch cooking. Besides the above items, it has vent fan, cooktop light, kitchen timer and many more.
I would recommend this to a friend - Cons mentioned:Button quality
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice microwave but my only issue is you have to really press on the buttons. It looks like it’s a touch screen but you need to really press on the buttons.
No, I would not recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. There are 4 levels of venting. Not noisy when venting at low level.
I would recommend this to a friend- Pros mentioned:Design
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! I like that the inside is not white so it does not show dirt as bad. Only downfall is they do not have the 1-6 instant numbers, but can live without.
I would recommend this to a friend Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Build, Good Value, very good quality , will definitely recommend
I would recommend this to a friendStill exploring the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a replacement for an older microwave. And I wanted to match the oven I just purchased. This micro-wave has so many more features. I love the softening feature. No more melted butter when I'm making cookies.
I would recommend this to a friendGreat Microwave so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has met all of my expectations so far. Great job Best Buy and Samsung!
I would recommend this to a friend- Pros mentioned:Size
Perfect replacement for old microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a 20 year old microwave. This was the perfect replacement, not to small and not too big. Has the functions we need. It’s not top of the line but does the job.
I would recommend this to a friend - Pros mentioned:Design
Bought to replace a similiar model I liked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not quite fit same space and had to do repairs to old model. However I really like this microwave. Best Buy was very easy to work with on return.
I would recommend this to a friend - Pros mentioned:Design
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave for the price. I especially like the porcelain interior as it's so easy to keep clean. The microwave does a very good job.
I would recommend this to a friend great easy to use unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally had a GE unit that went bad. I like my Samsung unit so much more.
I would recommend this to a friendInstallation and Functions are Fantastic
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried that it would be difficult to install, but with an extra set of hands, this was up in a matter of 45 minutes. Great microwave with internal shelf. Lots of space
I would recommend this to a friendWorks well apart from the noise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apart from the noise it works very well and worth every dollar spent
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and works to satisfaction. I would recommend this product
I would recommend this to a friendLooks good but has a few bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave was installed by Best Buy and that in itself was challenging to try and get done. Now it's been in for about a month and it now makes a high pitch sound intermittently to the point where I want to unplug it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661478
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nice and a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks and reheats food great and the settings and preset cooking works wonderful.
I would recommend this to a friendWorks great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier. This is the perfect compliment to the new Samsung stove.
I would recommend this to a friend- Pros mentioned:Performance
Good Starter Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this microwave installed and it performs exactly as expected and was a great value. Installation was a little more than expected but that is because they were replacing a hood and not a microwave.
I would recommend this to a friend Love the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made. Looked at many microwaves and this was the best one.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works well. Very quiet compared to last one i had from diff company. Nice fearures night light. Roomy inside like the interior. Was easy for my son to install. Hopefully it will last a good amount of years.
I would recommend this to a friend