Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Nice micro for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, quiet operation. Looks nice and installs easy. Wish it had quick start on the number buttons but other than that very happy with purchase
I would recommend this to a friendCooks food evenly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reheat option seems to work much better than our last microwave. Cooks food evenly.
I would recommend this to a friendGreat in expensive microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave for the $. It's well made and has a great review in CR.
I would recommend this to a friendgreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what can I say, it's a great microwave, i got my appliances in white looks great
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Beautiful color. My only complaint is the rotating plate tends to not stay in place well. Otherwise like the sensor cooking and standard time cooking as well.
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Microwave quit after 15 years, in the morning with guest coming to stay later in the day. Best Buy had just the answer. This Samsung microwave is an excellent product, works great, with many nice features.
I would recommend this to a friendQuiet and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a number of microwaves in my life and none of them were as quiet as this one. It also does a really nice job of heating evenly. I would have to say it is the best microwave I have owned in my life.
I would recommend this to a friendGreat looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this with the open box discount. It had a few minor dings but nothing of any significance. Love the color. Works great. Great appliance for an even better price!
I would recommend this to a friendBeautiful microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works as nice as it looks. Very quiet well running but fan is loud.
I would recommend this to a friendWorks great... No issues at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. I love the carbon filter for the exhaust and the 4 speed fan.
I would recommend this to a friend- Cons mentioned:Turntable
Good microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave to replace my 36 inch over the range. I found side panels from another site to fill in the gap. The microwave is not as strong as my other one, so it takes a few seconds more to warm things up. Additionally, the plate did not lay level on the turntable. I ended up using the plate from my previous microwave to fix this problem. Finally, the door is hard to open. I love the dark finish on the inside and it's a breeze to clean. This was the strongest microwave I could find at this size and price point so it was a good fit for me.
I would recommend this to a friend Nice unit, good price, great customer service ..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old LG was dying. Went to Best Buy, as always. Decided to finish our Samsung kitchen. This was just what we needed. The price was fair and delivery and installation were to notch. We're very pleased.
I would recommend this to a friendBrand response from Samsung
Posted .Wow, 74Heel! Thank you for the 5-star vote of confidence! Your loyalty is inspiring. Your new Samsung kitchen must be a beautiful thing to behold, and I am so happy for you! ^Shifa
Samsung Over the Range MW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung in the past and was happy with it. I purchased this one which was very similar to my last. However, whenever I cook anything for any amount of time, I get a condensation pattern on the inside of the door. I dont recall ever getting condensation like this before and no matter how many times I clean it, still comes back in the same pattern. Also, the protective skin over the Enter/Start touch key is wrinkled up. I'm actually wondering if this is a product someone else returned and was sold to me as new. Very unhappy since it is installed and I can't just take it off the counter and return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Carol,
Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared a Samsung link that can help with your concerns with the microwave.
Condensation forms on the microwave door:
https://www.samsung.com/us/support/troubleshooting/TSG01110250/
In most microwave models, the control panel or door open button is covered with a removable protective film to prevent scratches during shipping. Small bubbles may appear under this film, if this is the case, remove the protective film by applying masking or clear tape to an exposed corner and pull gently.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144742355
Leo
Samsung WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Microwave I've ever had. Love the details and technology built into this unit.
I would recommend this to a friendNice functional microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for a few weeks, butt it looks good, is quiet, and eSy to use.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. It is nice and quiet and heats up the food quick and evenly!
I would recommend this to a friendgood deal and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased appliances on 4th of July. They give us good deal and service too.
I would recommend this to a friendUpgraded the Whote Kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded the whole kitchen and couldn't be more happy with this appliance!
I would recommend this to a friend- Cons mentioned:Timer
Basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this microwave looks good and heats food well. My only complaint is that if I use the timer, I can't warm up food. That just doesn't make sense!
I would recommend this to a friendBrand response from Samsung
Posted .We are thrilled to hear that this microwave is such a great fit for you. Thank you for choosing Samsung. ^Lo
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in fast, as described in the listing, can’t wait to install
I would recommend this to a friend