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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,452 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it works well! Really like it. It has large space inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dumb door design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door on this refrigerator is NOT a self closing design. In fact, it is designed to NOT self close. There is a plastic piece on the underside of the door preventing self closing, but helps keep the door closed once pushed shut. Calling Samsung tech support is useless. Went back to the store from which purchased and found most manufacturers have a similar design preventing self closing. Buyer beware and find a product not so poorly designed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Improved Kitchen Appearance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this sleek, handle-less fridge. We have a very small galley kitchen, and no handles makes a difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    counter depth refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator is pretty good. Have had other counter depth refrig's. Need to adjust shelving a bit more to fit my needs. Was not unpacked all the way. Shelves still have padding on them. Otherwise the installation was great! The delivery people were very nice and MADE it work.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 3 out of 5 stars

    Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It was easy to use, looked good, and the sound was quiet and nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MotokiN,

      Thank you for sharing your positive insights about your refrigerator.
      Rest assured that we will continue to improve our products and services.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Samsung fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and a perfect fit for our space. Great looking too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but the shelves are to short can not store anything tall like a milk carton

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Favorite appliance to date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is good and like that it has a small compartment that can be to the side. Looks sleek and clean and goes perfect with the stove I also bought from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The only thing is it does leave fingerprints. Very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Very Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy compact fridge. My foods are as cold as my wife's toes on a cold winter night. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Great depth and fits most standard spaces. Average sustained temps with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smaller than what I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it’s a little smaller than I thought buts still a great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used model wich had dents and scratches to the outside body but I guess thats why it was discounted overall i havent had any issues and im happy with the purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We appreciate your positive observation about your fridge. Rest assured that we will continue to improve our products for our customers.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new refrigerator There is so much more room and things are easier to find Also love the fact that it lets you know if the door was left open a little

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Nightmare experience!!! Do NOT buy it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung fridge from Best Buy in Lewisville (Dallas, TX) less than a year ago, and I'm extremely frustrated. With the warranty set to expire on November 22nd, I've already had three visits from Samsung technicians to address an ongoing issue with the freezer. The freezer unexpectedly defrosts, then freezes food again, causing a real headache. Despite multiple calls to Samsung Customer Support and their attempts to resolve the problem (during the last visit, the technician replaced the motherboard and the heat sensor) the issue persists. Just yesterday, I had to call again to schedule a fourth service visit. I genuinely hope Samsung will replace my fridge before the warranty expires. I’m not asking for compensation or an upgrade; I just expect a reliable fridge that lasts at least three years. Given this terrible experience, I cannot recommend this fridge or any Samsung fridge to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful functional and no stupid handles sticking out to bang your head on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YesThe [product] arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at [best buy again in the future. Highly recommended!” “I ordered a fridge from [best buy] last week, and I was amazed at how quickly it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator, it is quality made and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work & people. Love my new refrigerator!!!it is beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice refrigerator. Only problem I have with it is a gallon of milk or tea will not fit on any of the main shelves. You have to store them on the bottom door compartment.

    I would recommend this to a friend