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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 556 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 556 reviews
  • Rated 3 out of 5 stars

    Not the one I ordered… twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving my review a three stars, not because of the product itself, but because Best Buy screwed up two times. The first time they brought the wrong model. The installer was great. He left me with the wrong model and put in an order for the one I actually wanted. A week later the new one arrived, only again, it was the wrong model. At this point, since the price was the same. I just decided to stick with it and call it a day. Just for the heck of it I went back to the store to see the model that I selected and lo and behold, it has been removed from the showroom floor. I have no problems with the microwave. It was only the exterior style that was different. The one I ordered had an all glass front panel. The one I got had a stainless steel trim.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sam58,

      To better address your service experience with receiving the wrong microwave model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It looks really nice in the kitchen and has a large capacity. The controls are strait forward and the smart features are nice. Notification to your phone when cooking is complete, and no more having to set the clock manually!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave great value and app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Easy to operate with sleek look. Very easy to clean and the shortcut to operate the microwave is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice product: good alternative to the LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek product. Pretty standard operations and directions for installation are clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shows Fingerprints Like Crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave. Enjoy that it isnt white inside. Does keep fingerprints like crazy though. Doesnt really match the fridge it's packaged with either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave Bluetooth connectivity is great especially to know when food is ready and you’re in another room. Also appreciate the higher wattage light and 4 speed recirculating fan. Performance meets expectations and cooks evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying my new Microwave Oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave Oven works good. Purchase and installation went smoothly and as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is kind of noisy . It would be better if controls were lit up so you could see them better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, didn't have a replacement exactly like my other one. So we chose this one. Love the buttons across the bottom so much better than the side. Much bigger inside as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge! Incredibly good looking, very responsive buttons, rather intuitive interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always my #1 choice, I like the design, tech speciation. It meet all my expectation. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job heats up food light and fans work as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, installation was straightforward. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave...it's simple, elegant and spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has so many useful cooking options available from the door panel. It looks streamlined with other Samsung appliances in the kitchen and paired easily with a Samsung cell phone. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung has a fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung microwave looks it works wonderfully I would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already has a dent and the choice to add the controls directly on the front to get to buff fingerprints out daily is fun. They do wipe clean easily but…. I haven’t tried the auto cycles like melting butter but that is appreciated and is listed on the door. Setting the am/pm was a challenge with no explicit directions in the supplied manual. Does look sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, love the features and still finding new ones! The connectivity to the app is more useful than originally anticipated, especially for heating up things like desserts when you want to heat up a cake or cookie without melting icing. So versatile! The presets on the microwave are great too. 10/10 and worth the splurge if smart appliances are your thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and I was able to do it by myself. May not be the case for everyone. I really enjoy it and have been a fan of Samsung ever since we got the Bespoke fridge and are extremely happy with that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love all my appliances are the same color and brand. Love the convection feature

    I would recommend this to a friend
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