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Customer Ratings & Reviews

Your price for this item is $299.99
The previous price was $413.99

Customer reviews

Rating 4.7 out of 5 stars with 87 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 87 reviews
  • Rated 5 out of 5 stars

    Large but sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Extra space inside since the front is all one piece and the handle is on the side. Only downside is the LED control panel does not match our oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Love the senors for popcorn etc are on point. Leds for the cook top are nice and bright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to let you know that the installation went smoothly, and I'm really loving the new microwave! It looks fantastic in my kitchen. The only small issue is that it's a bit tricky to clean the top glass because of the sensor controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my microwave. The guy that installed it very nice guy very professional 10 thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, super simple install, my wife & I were able to complete in under 20 mins

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Box was infested with Book Lice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the microwave on a Sunday night and brought the box into my home. I was finally able to get it installed on Tuesday night. After installing my son noticed very tiny bugs all in the foam insulation of the box and in the instruction booklet. After researching we found they were book lice. We immediately disposed of the box and its contents and sprayed cleaned the area where the box was. Wednesday morning I noticed little bugs all over my living room floor. I spent 6 hours deep cleaning and spraying everything. I turned couches over to spray the underside. I threw away what things I could. I called Best Buy only to have my call answered by some central call center. They said the would transfer my call to the local store manager. After holding for a few minutes I was told they would leave a message with the manager and I would receive a call back within 24-48 hours. The warehouse in Aiea has to be infested as well as wherever this came from (perhaps Samsung factory themself). They have no sense of urgency. They have introduced a insect that i have never seen before into my home and as of Thursday afternoon I still have no call back. I will never buy appliances from this store again. I am hoping they step it up and agree to pay and exterminator to treat my home. Dont buy appliances from Best Buy. If you do, unbox and check them before bringing it into your home. Best Buy or Samsung please do the right thing and correct this wrong that was done.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. I replaced a 12 year old GE on its last leg. I pleasantly surprised at how easy it was to remove the old unit and install this one. I’m not all that handy, but apparently microwaves haven’t evolved much over the last 12 years, because I was able to salvage the hanging frame, ventilation etc from the old GE. This microwave looks great and more quiet than the old one. Also, love that I can link to my smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart microwave value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This state of the art microwave was real deal. It is large, ceramic inside and modern. All the controls are touchscreen right in front. It also has the WiFi option that integrates with the SmartThings app where you can set many settings and control notifications using your smartphone. I replaced my previous Samsung microwave so the installation was pretty simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from best buy is always great. Ordered online and I'm very pleased we received it just 3 days later. Works perfect, as it should, and looks good. I really like that the touch controls are very responsive and the light under the microwave is a cool daylight color, not a warm white, which when turned on brightens the area very well. The only negative is that i couldn't get it to connect to the electric range for the auto connectivity feature. Not a big deal. Still love it, and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just make sure you don't want a handle, it is a bit of a learning curve if you are not used to reaching for the side to open it, also the door has quite a wide berth compared to other models where the door does not cover the entire front of the unit. It has many different features for quick cook, I have not tried to use the sensor cook yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Coming from an old shool microwave to this one is a bit of a learning curve but worth it. The learning curve is less about the setting up and app and more about how long to leave my food in there. It heats up my food so fast when compared to my last microwave. I love the look of it and i like that the buttons are on the bottom of it as opposed to the side since it is an over-the-range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy even if it was missing parts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the open box, and it was missing the two main top screws for mounting. It was a bit scratched from whom ever tried to install it and i would not have marked this as excellent condition. Needless to say. Samsung sent me the correct screws free of charge. The door covers the whole thing and the buttons are part of it so there are always finger prints on the door. Hopefully this does not cause problems as other microwaves i have had have those wear through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was exactly what I was looking for. It's sleek, easy to use, and cooks great. The installer was terrific -- friendly, efficient, and spotted an issue with the installation of the vent on the microwave being replaced. He solved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It looks really nice in the kitchen and has a large capacity. The controls are strait forward and the smart features are nice. Notification to your phone when cooking is complete, and no more having to set the clock manually!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECNICALLY AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung over the range microwave with sensor cooking and wifi connectivity is by far the best i had, technically nice, good features for an over the range microwave, connect with my phone with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy saves the day!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Really pleased with the ease of use. And the installation was so quick. The installers were quick and took care of all the packaging and old microwave. We chose the microwave and within a few days….the installation..could not have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave already have a Samsung refrigerator and it works great so decided to proceed with the same mark. The menu buttons are easy and it really works great. The appearance is sleek and looks up to date as my old one was over 15 years old and outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has so many useful cooking options available from the door panel. It looks streamlined with other Samsung appliances in the kitchen and paired easily with a Samsung cell phone. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and I was able to do it by myself. May not be the case for everyone. I really enjoy it and have been a fan of Samsung ever since we got the Bespoke fridge and are extremely happy with that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and good looking machine. Haven't used it yet as it's in our new construction project, but will update review once we do.

    I would recommend this to a friend