Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
Clearance
The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 942 reviews
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    convenient and exceeding expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the showcase door. Great for my kids and getting them in and out of the fridge quickly for drinks. Probably my favorite fridge yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did know how much buying my Samsung fridge would really save me. The options of the ice and water is awesome. My Best Buy delivery was awesome the delivery technicians were great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more than pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with not only my purchase but the entire experience of working with the sales associate,Allen who walked me through my choices and arranged for a speedy delivery and haul away.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Sleek and stylish design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the showcase door! It's easy to grab things that we use often without opening the entire door. Since this is the first time I've used this type of a feature it may take a few days to figure out completely what we use more frequently. The drawers are spacious and the lighting is good!! It's only 21.5 cubic feet so it's not a large refrigerator but with the extra deep door shelves it is a good use of space. We had a 22 cubic feet older refrigerator and I don't think the layout made it as spacious as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Quiet

    Rated 5 out of 5 stars

    Excellent Refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, love the counter depth design, and still has a lot of space. Runs quietly and efficiently. I would highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Showcase door

    Rated 5 out of 5 stars

    Better Than Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All areas of freezer and fridge are perfect temperatures. Extremely quiet. Plenty of room. Showcase door gives plenty of access.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Spectacular fridge! Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The showcase door is just genius. Milk, eggs, jelly, bread, yogurt, and much more without opening the whole door.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 4 out of 5 stars

    So pretty so handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a counter depth and this fits the bill. I love the showcase door. Little drawers in freezer are handy. Ice production is a bit wimpy but that is my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The showcase door feature is great. But as others have pointed out, the ice maker is the weak link. Not terrible, but I've seen better ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I bought two

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my condo that we downsized into in New Hampshire , and was so happy with it that when we needed to replace our old unit in Florida, we bought the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 5 out of 5 stars

    Nice kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. Love the fact that it sits flush with the counter. The showcase door is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great refrigerator meeting all our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is working well in the space we have meeting all our wishes for the storing of our food. It is very good looking and well designed. We especially like the water ice and ice cubes available in the door front and the showcase door to get a quick item without exposing all to the open environment. The space features inside the refrigerator make food items easy to obtain. We like the refrigerator very much, great find on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Frig!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with LG appliances first. BAD!!!!! Returned and went with Samsung and couldn't be happier! This refrigerator is more than I expected it to be. No issues or problems and the most user friendly features I have ever had. Love Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks so wonderful in my kitchen. Under the cabinet and fits perfectly!! Greg and Max delivered and set up in no time, which I appreciated since I had to take off work. Fridge was cold and ready to restock in about 2 hours. While stocking noticed the things that usually get pushed to the back and lost (in old fridge), I could put in the drawers or shelves. Great to be able to organize and find quickly. I had plenty of room also.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is great news! We are glad to hear that this refrigerator is the perfect addition to your kitchen. ^Lo Samsung

  • Rated 5 out of 5 stars

    LOVE THIS FRIDGE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first fridge purchase ever and I made this selection without seeing it in person, and I am truly astonished by the features! I love this fridge and everything it has to offer. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good fridge 4.5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is generally great. We purchased 3 weeks ago, so time will tell... The Thru-the-Door feature is a bit confusing for adults, but I like that the kids have access and do not open the whole fridge. :-)

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    POOR ICE MAKER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERTHING ABOUT THIS REFRIGERATOR IS WHAT WE HAVE EXPECTED EXCEPT THE ICE MAKER.WE Have on more than one occasion experience loss of use due to the ice maker stopped making ice. we have called several times and with tech, help have been able to get the ice maker to produce ice. the first time though a service tech. had to come out to repair/replace parts. now I have gained enough experience to over come the hiccup and reset the ice maker on my own. frustrating but we hope that are new one will have had these bugs worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to buy counter depth before but this has plenty of space, quiet and sleek and showcase door is added touch we enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator and really love the black stainless finish! The only thing that would make this a 5 star product is if they would have made the shelving adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice counter depth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue we discovered was that when refrigerator was pushed all the way into its space the inner French door would not open all the way without bumping into baseboard . Older refrigerator was counter depth but with a slide forward freezer door so it was not a problem. Had to modify baseboard to make new refrigerator work. As empty nesters this refrigerator is ideal for the space available. Very quiet with larger than normal ice maker a plus. Larger cold water and ice dispenser on door allows tall glasses to be filled. Noticed the cold water attachment is to a plastic line in the rear; would have preferred the metal guarded flexible line attach directly to refrigerator; concerned about springing a leak in the plastic line while away and causing hardwood floor damage. Still we are very satisfied with this product.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, Flyboy! As a general rule of thumb, it's a good idea to turn off the water supply if you're going to be away for a while.

      - Ms. SamsungMsSamsung