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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 472 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the 22.1 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its spaciousness, with ample shelving areas, and its Flex zone, which is well-liked. The counter-depth design is also a hit, as it adds more space to kitchens. While many appreciate the showcase door and the overall design, some customers have concerns about the ice maker's inadequacy and the refrigerator not being truly fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 471 reviews
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek and functional fridge. I was forced to get "counter depth" which limits how much food you can keep in the top portion. But the flex zone section makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Great and very premium look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks incredible, an keeps my food fresh a lot longer than my previous fridge.. The flex door is such a functional feature as well as the double or single freezer option

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Couldn’t ask for anything better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching many months, I found this Samsung and it really exceeded my expectations. Very quiet and looks amazing. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Maker Freezes Constantly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker continuously freezes. I believe there might be a class action lawsuit on this; beware! I will see if they will make me call 3x to get it fix through protection plan and hopefully on the 4th they will just replace the fridge; will see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, modern, practical, efficient, quiet, water cold, ice maker works well, cools quickly and maintains constant temperature. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok fridge, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great fridge. Nice features for the split fridge but the ice cube maker took about a week to start working correctly and is slow to dispense ice now that is does work. Crushed ice takes forever to dispense. The water/ice area scratches very easily. Scratched it on first use from our water pitcher.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good Looking Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking but not really well design as far as the compartments go. There are a lot of small spaces that cant be used on the door. The ice machine broken when I got it so hopefully it will last after Geek Squad come and fix it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dduhb. I'm glad to know that you like the look of your fridge, and I'd like to help you like the ice maker as well. Here's a link (https://bit.ly/2Pll6qP) of your user's manual page 51-52 to know how to reset the ice maker and get it back to work. ^Gaby Samsung

  • Rated 4 out of 5 stars

    Nice looking and covienient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make return and exchange because of the loud noises. They say it could be the manufacture defect of its compressor so I didnt want to keep that for futher problem other than that I like the design and door in door makes easier to reach out the drinks or other things I would take out often.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    so far we love the frig have had it about a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge and the flexibility of changing from fridge to freezer. The ice capacity could be a little larger but we keep a little extra in the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-purpose refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting inside. Best feature is the bottom right area can be a freezer area or it can be a refrigerator area at the touch of a button. Convenience of the French Door is fast and saves energy. Important info is always available on the left top door plus it will beep if any door is left open. The features of the inside selves allows many different sized items can fit with no problems. Great Refrigerator!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size there is not a ton of room poorly designed inside

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new fridge. Great long term option. But the six SF difference from the regular size is really a difference maker. Also, we couldn't push it all the way back to cabinet depth due to how the door opens. We love the compartment that can either be a freezer or fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Modern look!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean lines of this refrigerator. The flex zone has come in handy. We use it for wine and drink cooler.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's so great to hear, Jennifer! Thanks so much for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my choice. Love the flex zone, it's very convenient. The show case model has the metal finishes inside that are really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look Before You Leap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great looking refrigerator with just right cold temperatures. I love the color and the style. But the trays are not quite wide enough for a jar of pickles or mayonnaise and there's no place for soda or juice bottles. I wouldn't buy another one unless a few changes are made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits space well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the layout of the interior, however, I would have liked less polished chrome(?) on the areas where you grasp to open the doors. As a result, I have to continually "polish" the smudges. It is a very handsome refrigerator and adds to the overall design of the remodeled kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we started to actually use the refrigerator, we realized that it has design flaws. The ice/water lever is super confusing and people who are trying to get ice, end up pressing for water. The icemaker sucks and makes too little quantity, also its hard to pull out the bucket if you want to grab all of the ice at once to dump in a cooler for example. Because the freezer is divided in two, you cannot store large items like a store bought bag of ice, or a rack of ribs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JB327, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^SuSu Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Lots of space even though we got the counter deep model. I like the 4th door compartment option for Refrigerator /or Freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Fridge that fits

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth fridge is great! Still has plenty of room on the inside. Most of which is easily accessed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box deals are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this fridge as an open-box product. I think it was a display item. Paid half price for a high-end product and it feels like a high-end refrigerator. The movers said its the heaviest fridge they have ever moved. No complaints yet.

    I would recommend this to a friend
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