Customer Ratings & Reviews
- Model:
- RF23M8070SG
- |
- SKU:
- 5728812
Customer reviews
Rating 4.2 out of 5 stars with 1952 reviews
(1,952 customer reviews)Rating by feature
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Counter depth
Rated 4 out of 5 stars
Great Refrigerator with Bonus Water pitcher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It is counter depth which allows us to see the entire contents of the fridge quickly. Nothing gets lost "in the back". Our favorite thing about this fridge is it come with a water pitcher inside that automatically refills each time you use it! Love IT!!!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
look very nice but limited space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The space is quite limited for a family of 5 and the water tank took quite a bit of space. So for those that need space, you might want to check it out in person to make sure it has enough spaces for your needs. But beside the space issue, it looks very very nice.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Sleek Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator several weeks ago. It looks great in the kitchen and has a good capacity for a counter depth model. The auto-refill pitcher is a nice feature, and while the ice maker has a small capacity, it seems to refill quickly.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that this refrigerator is the best fit for your kitchen, Blakeaj. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Counter depth, No handles
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker has been keeping up no problem. Like the counter depth size. No handles works great being next to a wall
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Great gotten tons of compliments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is counter depth which means will fit right into your counter. Looks sleek you have to get used to the missing handles. If someone put hands on front then you will have to clean the messy finger prints. I don’t use any expensive cleaners just water and paper towels or I create my own cleaner. It has a good amount of space all my stuff fits in so far. Love the auto fill jug. The middle portion can be converted to a fridge or freezer so love that option
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Fingerprint resistant
Rated 4 out of 5 stars
Fingerprint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ridge. I just don’t believe that its really finger print resistant. I’m constantly having to clean off the fingerprints. Magnets don’t stick to it.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Fingerprint resistant
Rated 4 out of 5 stars
Sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely looks sleek. I like the extra drawer and have to get used to that horizontal space. I don't know about the fingerprint resistant feature. Maybe I expect no smudges, but you will still have to keep wiping. Other than that, I like it.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Fingerprint resistant, Ice maker
Rated 3 out of 5 stars
Not good for a family!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has no door handles. This means fingerprints constantly! Also ice maker is horrible. Holds very little ice and is slow making it. Would not recommend for a family.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mark,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble cleaning the fingerprints on the refrigerator's surfaces and ice maker not working properly. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144685082
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Middle drawer
Rated 5 out of 5 stars
Great Except for One Thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love almost everything about this fridge. It does still get smudges, but not as much as an earlier stainless fridge we had. It's roomy and bright, and, of course, the flex drawer is terrific. Pet Peeve: the integrated water carafe/pitcher IS NOT dishwasher safe - in today's world, who builds kitchen gadgets that can't go in the dishwasher???? Major fail on that.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Ice maker issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this refrigerator for 3 years and have had nothing but problems with the ice maker. It constantly gets jammed up at the top and then has to be manually thawed. Samsung has and will do nothing to correct the issue! This is our 2nd Samsung refrigerator and had the same problem on the older one.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142416848. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:SpaciousCons mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge and so so so much room! Just wish the ice maker was bigger.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:No handles
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this about 6 months ago to replace our 26 yr old Subzero. We felt we didn’t want to spend so much for another subzero so we went to Best Buy to shop around. We picked this because it’s kind of the only one with no handles. Our kitchen is not big so anything that won’t waste space is appreciated. Delivery is fast and smooth. So far so good and that’s what we expect from Best Buy and Samsung.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
enjoying this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the style of this fridge and space provided. Down side is ice maker is not very big for family of 4-5. Also love the filtered water pitcher that is part of the fridge but ours is already leaking when we pour water out of it.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review and for letting the Samsung family be a part of your family. ^Lo
- Pros mentioned:Counter depth
Rated 4 out of 5 stars
Overall great fridge/freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter depth, smooth appearance. Good freezer space. Need to read instructions about the flex drawer and changing the water filter as my water still doesn't taste good. Fridge doesn't have much talk item storage space, but otherwise I love it
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great features. Lots of space.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space in this fridge. Looks great and the features are an added bonus.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I agree this is the finest appliance we have ever owned! Fits in the space better than any other refrigerator and looks amazing. We love the freezer on the bottom and all the features. Our favorite "perk" of this unit is the self filling water jug. We hardly ever use the water on the door (reason we bought it) because it's so easy to quickly pour really cold water from the jug. If you can afford it, I HIGHLY recommend this product!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Middle drawerCons mentioned:Ice maker
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker did not work initially, but Best Buy was able to trouble shoot a fix for it (after two attempts). Happy with the appliance, disappointed in the Best Buy service experience. The middle drawer is the perfect size for snack and drinks for the kids to access easily. Wish the Fridge was a bit larger, but it works for our family of 4.
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 4 out of 5 stars
Looking and functioning great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a counter dedpth unit. Love the design and water jug in the door... The only downside is the smaller size... but again this is a counter depth and it's expected. So far functions great
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
Fit's the bill and shallow cubby hole!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not having handles sticking out allowed this awesome and sleek fridge to fit perfectly flush with the rest of our counters. In addition, the narrow walkway in front of our fridge was not hampered by handles sticking out and possibly catching/snagging passer-bys. Moreover, the shallow depth of the interior (similar to much higher end fridges) allows for easy reach of items stored in the back of shelfs. The snack/sandwich drawer in the middle is beyond convenient as well. The top sliding freezer compartment drawer does fall off of it's rolling slot a lot though. Still not sure if this is how it is meant to be or a defect?
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend- Pros mentioned:Counter depth, No handles
Rated 5 out of 5 stars
Great for smaller kicthens!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. I love that it's counter depth. Very clean looking with no handles!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .That's great to hear, Tiff! Thank you so much for choosing Samsung. ^Jecca
























