Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,499.99
Clearance
The comparable value price is $3,329.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,952 reviews
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the counter depth would be tight, but it has plenty of room. Like the size of the ice, the light touch buttons, the auto refill water pitcher. My only complaint is the frost in the freezer, I continue to adjust the temps there.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 4 door refrigerator is great so far. We like the organization, the aesthetics and especially the counter-depth. The delivery people were friendly, professional and quick. So far, no problems to report. Love the 4th door flex zone and the design of the in-door water dispenser. One note, had to Install the water myself due to living in an old house. Braided stainless steel line was extremely easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant, Ice maker

    Rated 2 out of 5 stars

    Ice maker issue

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker broke just after 15 months of use, it seems like it's pretty common issue for this refrigerator. Ice maker is the one of future I must have living in Florida, very disappointed, For price I paid I was expected to have no issue for at least for a few years. Fingerprint resistant coat is questionable also, I have to wipe off fingerprints on regular base

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! If you would like service to resolve this issue, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty Samsung

  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the exterior of the refrigerator and the counter depth feature but I am not a big fan of the freezer. It is difficult to get items in the freezer due to the sliding drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic Buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy from best buy thus far. Saved 50% on the price because I bought a floor sample ...and glad I did. I went looking for a fridge that had large storage space; was silent; had ease of changing filter; had dispensing capabilities for ice and water and above all had a sleek modern look. Overall great value for money! Very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Well built fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge because I have a wall that is right up against the fridge location/hookup. The recessed handles were the main reason why I chose this fridge. With the recessed handles I'm able to open the fridge door against the wall almost all the way. I'm still unable to open the vegetable drawer fully, and can't pull it out to clean, but I have enough access. The construction is quality but it does show fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love this refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. I love the four doors, no handles. Holds a lot for a counter depth. Love the "magic pitcher" you fill a glass with water and it refills itself. The only thing I don't like is the ice maker. It doesn't make much and seems slower than my last Samsung. They fix that and this would be a perfect refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I upgraded to this Samsung after having an old double-door fridge for 10+ years. It's fantastic! The one thing I absolutely love, which wasn't really brought to my attention, was the in-door water pitcher. When hooked up to a water line, take it out, pour your water, put it in and close the door and VOILA!!! It's magically filled to the brim the next time you open the door. No more annoying Brita filters/pitchers! Pros: Well-lit Plenty of storage space, adjustable shelves to accommodate awkwardly sized items Metal flex-zone drawer for fast cooling fits anything you want to put in there In-door water pitcher is amaaaaaazing - life changing Freezer has plenty of space Top and bottom handles for the fridge doors Cons: Sometimes the top shelf in the freezer slides off the track. Simple enough to fix, but the first 1-2 times it can be confusing to get it back on the track. Counter-depth is nice if you need it, but you will have to get creative to fit a lot of larger items all at once. Stainless Steel is nice, but if you have pets that like to lick/rub on things, be ready to clean daily.

    I would recommend this to a friend
  • Pros mentioned:
    No handles
    Cons mentioned:
    Fingerprint resistant

    Rated 3 out of 5 stars

    Hard To Keep Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of no handles is great. However the refrigerator shows every finger and handprint that touches it. Drives me crazy!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator!! Love the water pitcher inside the fridge. My only issue is that ice maker takes up a lot of space in the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung 4-door flex french door refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the perfect fit for the space we had available. Like how the shelves can be adjusted to fit taller items. Really like the middle section that can be either refrigerator or freezer. I use it as a refrigerator for cold cuts and cheese. This refrigerator is very quiet. Very pleased so far.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Great counter-depth refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a counter-depth refrigerator. Even though it is smaller than my previous one, it has a great layout and everything fits nicely. I do have to wipe fingerprints off of the doors, though.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    The Big Chill

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator!!! Re-modeled our kitchen so we needed a counter depth fridge. The no handle look really gives us more clearance between our island and fridge. Thought we loved our other samsung french door fridge but this one is simply awesome with all the features and controls.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Excellent counter depth fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge even if it counter depth. Ice machine is a little slow but effective. Removing the plastic tape inside is cumbersome at times.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Armandojen, I would like to congratulate you on your new Samsung Refrigerator purchase and welcome you our family. We are appreciative that you took time away from your day to share your feedback. We thank you for your choice of Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge had great reviews on other websites. Most people complained about the ice maker. I understand the concern because there is a designed opening and extra compartment to keep a small ice pack or bottle frozen. Unfortunately every time u open the fridge door I am sure it causes the ice to slightly melt and then spiral ice advancer would jam. Otherwise I like the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Great product for limited space in the kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new refrigerator, especially the middle drawer and the pull out pitcher with the infusion in the center. We made lemon water as soon as we had everything set up and working.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice fridge but counter depth limits size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice unit. Counter depth gives it a nice built-in look. Love the auto water pitcher feature that always fills a pitcher inside the door in addition to the water dispenser in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally ordered a Samsung Smart Hub that wasn't a counter-depth and when the delivery team brought it over, we quickly realized it wasn't going to fit. The delivery team advised that we needed to get a counter-depth fridge and provided some recommendations. After looking at the price tag for the Smart Hub fridge in counter-depth, we decided to look at alternatives, which was when we can across this one that was extremely sleek and more functional that the original one. The only reason I didn't give it 5 stars is that the left door usually needs a 2nd push to close.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this Samsung refrigerator. Great looking and tons of space.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, but we had to have another delivered because the water dispenser didn’t have chilled or cold water coming out. The new one is better but only servers about 20 ounces of cold water.

    I would recommend this to a friend