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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,329.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,952 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Does show some finger prints, but very nice overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish Good Working Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge because of its features and styling to fit with our contemporary kitchen - it fits right in! We are pleased with many of the features. It seems to work very well and is easy to clean. There are some unusual aspects to this fridge's internal shelf arrangements and we are working on adjusting them to our needs. We are unsure of its reliability because it is brand new so we have no way to judge that, but prior experience with Samsung, LG & GE suggests that manufacturers are NOT placing a priority on reliability and quality control. But, obviously we do not know if this criticism applies to this recent model. We were very pleased with the Geek Squad installers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking fridge. Lots of room on the door. The pitcher is nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, SassyT! We couldn't be more thrilled to hear this. It's a great honor to be a part of your home! ^Mae Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The only reason I didn't give it 5 stars is that the ice maker is a little slow to make ice. We are a big family (8) and it has trouble keeping up at times. Other than that, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model for it's sleek modern look (no handles) as we have a smaller space. So far the only down side has been that there is slightly less space in the freezer compartment, but definitely more room in the refrigerator part than in our old side-by-side. It's quiet, ice/water works well and it even has an alarm if a door or drawer isn't closed.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice. Looks expensive. The only problem with it is the finger prints! Other than that it is a good refrigerator. Price is good. Love the attached pitcher! Refills every time!

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 4 out of 5 stars

    1 year later review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A have always trusted Samsung products. The fridge looks great with no handles! Works as it should and looks sleek. Love the integrated water pitcher ans middle pull out drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge, fresh, freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator sleek looking, efficient and quiet. I love the no handles look. Space wise it has a options to move shelves around. The water is filtered and always comes out at the best refreshing temperature. The multiple levels and temperature options makes is easy to store different foods or maintain snacks to the right temperature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Tania. We are pleased to hear that the sleek look and fantastic performance of this refrigerator is perfect for your household. Thank you for being the best part of Samsung. ^Lo Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Solid Fridge ice maker could be larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge works great in terms of both storage amount as well as the cooling factor. The only issue we have had so far is the slow ice maker that is rather small for such a large fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Super quiet and very cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the profile of the fridge and how it doesn’t stick out much farther than counter depth. I originally didn’t like how the handles were grabs, but I really like them now. The only thing I wish was different is having the front surface be magnetic. I miss hanging things on the front of the fridge, but I suppose it keeps it less cluttered looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better fridge than the previous one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this fridge when our previous one died, and it is definitely better than that one! I like the multiple drawers for both freezer and the fridge drawer. The hardest part that we have found is that the shelving in the main part of the fridge has the structural pieces to hold them up, and they often get in the way of our containers of leftovers, so they aren't quite the right height for us. It likely just means we need to clean the fridge out more often. Overall, a quality fridge. I really like the dual compressors.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is counter deep, looks seamless with the rest of the cabinets. The middle door is very flexible, you can use for meats to vegetables. I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our Frigidaire after only 2 years. This is not only beautiful, but has a lot of storage even being the counter depth. If this was fingerprint resistant, it’d be 5 Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very cool fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Gainesville helped me out and hooked me up. We ordered a fridge from another box store that shall remain nameless. After messing up our order they then told me the fridge was going to take another three months to come in. Best Buy price matched it and had it to us in 3 days. The fridge is spacious and quiet. The built in water pitcher is nice at meal time.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Nice Fridge - Could be more sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge. Like the middle drawer. Materials seem a little flimsy for this price range. Plastic parts such as drawers could be thicker. Drawer glides could be smoother.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Strugglin'

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steer clear of this unit. I have only had it since January 2022, and the icemaker freezes consistently!!! I am on round 2 of requiring Samsung to come and repair it as I cannot access the icemaker compartment for free up the excess frozen water from condensation that causes the issue. Nightmare to say the least.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      A working ice maker is needed to enjoy an ice-cold glass of drink. We are here to help.

      Below is a link to help you diagnose if your ice maker freezes. Please choose "Block of ice in the freezer ice bucket". Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147897857) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! We love that it is sleek and goes well with our place. It looks very high end and as a lot of space. Although it is more expensive, we felt that it was worth getting since you literally use it everyday and stare at it. Worth the money and gives you bragging points :)

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer, Spacious

    Rated 1 out of 5 stars

    Started off great.. then not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this refrigerator for the first year. Love the space, features (such as in door water pitcher and flex drawer). We bought it November 2017 with the extended warranty through Geek Squad and by December 2018 (just over a year) it stopped cooling. Food spoiled and it took over a month (January 2019) for the service company to send Samsung Master Technicians 5 visits before it was repaired due to bad compressor. Now in May 2019 (4 months later), it has stopped cooling again. It is tough to deal with spoiled food and multiple weeks of no refrigerator with 2 young kids. The compressor has a 5 year manufacturer's warranty and thankfully they are issuing us a store credit. Will not be buying another Samsung. They are very high tech but unreliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, Rohini. ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    roomy and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking frig. So very roomy and just love the freezer or frig drawer, very quiet as well. All the shelves and drawers hold a great deal food and drinks. I esp. love that the ice maker and water dispenser they are very compact and allows shelf space in front of unit inside frig. Great appliance esp for the money, not crazy expensive.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    WOW!!! What a Fantastic Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Refrigerator is a Piece of Art...It truly is the most AMAZING looking refrigerator out there...not only that...the well thought out plan of french doors...center flexible zone and freezer are excellent...as the ice in door...and No Handles makes it look great with any brand appliances...Samsung was really thinking!!! .it's all FABULOUS!!!

    I would recommend this to a friend