Customer Ratings & Reviews
- Model:
- RF23M8070SG
- |
- SKU:
- 5728812
Customer reviews
Rating 4.2 out of 5 stars with 1952 reviews
(1,952 customer reviews)Rating by feature
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 4 out of 5 stars
Love its outside look without handles!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator so far since 12/07/2017 for its design and performance. I would recommend for a small family with 1-3 members because it is less space due to its counter depth.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Fingerprint resistant
Rated 3 out of 5 stars
Sleek looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek look. The lack of handles takes some time to get used to. Fingerprints are still visible even though it’s supposed to be fingerprint resistant. The fridge does easily dent—my oven door accidentally tapped it and resulted in a ding. If you care about esthetics this might bug you. Good filter convenient water pitcher. Nice middle cabinet for deli meats or wine a cool. Freezer size is good - plenty of space. The top shelves are smaller but adjustable. It’s nice in general.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that this refrigerator has been a great addition to your home. Thank you for sharing your experience with us. ^Lo
Rated 5 out of 5 stars
Beautiful, roomy counter-depth fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is exactly what we were looking for. Because of recessed hand grips, we have three additional inches of walking space. The interior is much roomier than our prior fridge withthe same cubic foot space. Delivery and set-up were done by a professional, efficient, friendly team who made certain we were pleased.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Totally Recommend This Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator for my parents a few weeks ago. They love the look and how spacious it is. The ice maker is great along with the pitcher included. So far everything is working great. I do hope this refrigerator will last a few years and not breakdown like the LG ones.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was looking for a counter depth fridge. i was at the best buy store and had bought a kitchenaid fridge. but as we were about to walk i saw this samsung fridge and fell in love. so much nicer, sleek, modern looking and all the built in are a bonus. so we cancelled the order and purchased this one instead. so far very happy.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Look Mom No Handles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Important notice to all who buy this unit. Samsung fails to tell you that you must level the refrigerator but with the front legs moving the unit off its front roller wheels. Yes, when you do this it will not be leveled from front to rear as it will be tilted to the rear. The reason I learned from a friend who owns the unit and had to have it serviced ($400+) is the water needs to move to the back edge thereby avoiding water freeze within the back panel and breaking the unit, leaking or making load noise when the fan operates. This is not something Samsung fully explained as I expect there have been many service calls (all past the warranty) when it is not tilted back and off the roller wheels. Otherwise we like the refrigerator and the deli shelf/drawer.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
French Door Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the styling on this fridge. It has no "bar" handles to pull open. It looks super with the dishwasher I bought from Best Buy back in January. I love the counter depth. That reduces the capacity, of course, but the layout is so efficient, it works well for me.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Best decision ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have long been a fan of side-by-sides, but decided to try this new four-drawer Samsung because of its clean, functional look. So glad I did. This refrigerator is just magnificent and it holds much more than the old side-by-side (also a Samsung). Functionality, looks, and capacity all come together seamlessly in this refrigerator.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Sounds like you made a magnificent choice, Bill! We're delighted to know how much you're loving the new refrigerator. ^Jecca
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Love this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We built a new home and our builder did not supply a refrigerator. Had decided we wanted a French door this time. We read reviews and this one was rated very well. We've had it for two weeks now and I love it! It is very sleek and fits well into the built-in space our contractor created for it. For a counter-depth fridge, it has plenty of room for us!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Looks great but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast deliver and set up, looks great and refrigerator part works great. Freezer is on the small side but perfect for a small family. The problem is the ice maker. It defrosts and refreezes causing ice to build up and gum up the moving parts. Had to have Geek Squad out twice already. Nobody wants to say Lemon out loud but that’s the suggestion. Samsung can’t be bothered to offer any solutions. Would recommend another brand and completely avoiding any model that has the ice maker in the refrigerator.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Travldoc,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator ice maker and we know how important ice makers are especially if we need cold water for our daily water intake. We apologize for the inconvenience that your ice maker refreezes causing ice to build up. Don't worry we will surely notate your feedback about this matter.
I highly recommend clicking these links for a basic troubleshooting guide:
Ice maker dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
You may use this guide if having trouble Ice maker is frozen over:
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Frost forms:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-on-the-ice-bucket
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144301933
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
Rated 4 out of 5 stars
No handles on the refrigerator makes it look sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless over regular stainless, fingerprints aren’t as noticeable. The handle less doors make it look very sleek. Plenty of space in both refrigerator and freezer.
I would recommend this to a friend Rated 4 out of 5 stars
Beautiful refrigerator - tall items a challenge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the refrigerator for just 3 weeks. Love the look without handles and having no handles is great if the refrigerator is sitting close to an island. Found it a bit of a challenge to store tall items with no adjustment to shelves. One shelf does flip up to allow tall bottles, but you loose shelf space from the shelf below. Appreciate the "third door" this makes up a little for the space lost to tall bottles. Since it's only 3 of us, the refrigerator is fine and works for us.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend- Cons mentioned:Fingerprint resistant
Rated 4 out of 5 stars
Great counter depth frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great counter depth frig. only things that kept me from giving 5 stars is that it shows EVERY fingerprint and feel like need one shelf that will accomodate taller items.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Beautiful and Functional Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 4 door without handles! It’s sleek and clean looking! Inside is spacious too! I upgraded from a side by side fridge and I am glad I did! My favorite feature is the auto full water pitcher! So we always have cold, filtered water ready to drink!!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
LOVE THIS FRIDGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into a new home with a counter depth fridge opening. Love it. The auto water refills guarantee extra cold water. No more waiting for Brita to fill up. Surprisingly large, for a counter depth. Very quite, slow on making ice (but I don't know any other auto ice maker on a fridge so maybe normal.) A tad on the expensive side though...
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Modern Minimalistic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to fit with modern looking kitchen. Our cabinets have no handles and are plain white. This refrigerator matches that look. The unit is quiet, very reliable cooling. Water and ice system is handy, but crushed ice is inconsistent. We originally did not think we wanted the infusion container and middle drawer, but they are surprisingly helpful. The bins in the water/ice door are weird shapes and sizes, probably in order to fit around the outlet and mechanisms. Annoying that the refrigerator does not come with egg bin or butter dish. Worth the price on sale, but probably not at full retail.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Great fits perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great counter depth fridge. fits great and has lots of space
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
It’s ice maker is broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker has small storage and it already is broken. I have to call a technician to come and fix it. I bought this fridge in June of 2018. Only 5 months ago.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Perfect contemporary fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator mainly because we liked the contemporary look. We have had it a little longer than a month and have come to really the middle drawer which cools drinks very fast and how well-built the refrigerator is. We needed a counter depth unit and feel that this has a good amount of space four counter depth fridge.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Beautiful looking Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this new fridge. It looks beautiful and works like a charm. So much room and you can see everything inside so bright. It make a it easy to find things. The water and ice works great. Hope it continues to work good through the years.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend
























