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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,329.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,952 reviews
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this several months ago and love it. The pitcher included automatically refills itself. We use it all the time. We use the middle drawer for cold cuts and cheeses but would be great for drinks as well. Can also be used as extra freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the refrigerator, the look, the French door design and the flushed surface with no handle bars making cleaning much easier. The flex zone is great allows a third temperature compartment besides the freezer and refrigerator. The only thing I noticed less than perfect is the water flow is slower than our old whirlpool.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excepting finger prints........... However, this review section by Best buy is not user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. The central drawer is a great amenity.. The design of the unit puts most everything we need at the right level.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great value, stylish, and roomy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a GE side-by-side with this Samsung FD unit. Not only is it fantastic looking, but it is quiet, and spacious inside. Although it takes up less physical space in my kitchen, the way the interior is organized, I have a lot more room for food! Love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    So far very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for a little over a month now and it has met all of our expectations. Plus it looks great without any handles getting in the way. Love the versatile middle drawer which can be used as a freezer as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time deciding to get a side by side unit or this one. We wound up going with this unit and was not happy about the few taller items it can hold on the side of the doors even after taking a shelf out on one side. Some of our items have to lay on the side to fit (Costco larger items). Ice box already froze over and had to call Samsung to repair. The serviceman said the same issue has come up several times with others and they are being told to fix once. If it happens again, we will have to get a new unit. Don't get me started on delivery service they contract through. Would not recommend this until to any friends or family.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really happy with this purchase. It looks so sleek and has held up well. It's a bit smaller capacity than what I was used to but perhaps due to the depth which of course - it had to be counter depth. The bottom freezer is slightly awkward with a top shelf that doesn't slide all the way back, making it a bit of a challenge to get into the bottom/main storage area. All in all though, and for the price, it was a fantastic purchase - we're very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you need and it has space for a large pizza box to fit in for leftovers. Fingerprints will show so you have to clean it often which isn't that bad. It looks great and haven't had any issues with Samsung products

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. We are happy to hear that you are loving this refrigerator. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Excellent Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look without handles. Easy to clean. Spacious inside and love pull out tray for keeping flat food/containers separated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity for a built in fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to our kitchen. First time in 30 years we haven’t had a side by side. We love the self filling water pitcher. Enormous capacity for three people in the house. Adjustable shelves are great too. Minor complaints about the small ice capacity and the smudges. Hopefully it will last as long as the unit it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Looks and fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with lots of space and modern design. Very susceptible to fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. The stainless is easy to wipe down. The lack of handles looks nice. The middle drawer is nice to have for quick access. The light on the interior is very bright. And, we love the refilling pitcher. Highly recommended.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear from you, Brooks. We're glad to hear that this refrigerator has been such a positive addition to your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love the Sleek look, no handles.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having difficulty find the right size and dimensions for my small kitchen, I had a Best Buy consultant access kitchen and he was able to put a whole package together for my appliances. So far I’m loving them all.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The auto fill water pitcher is so handy. For being a counter depth it has a great amount of space. Love the transitional drawer very spacey. So glad I went with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 4 out of 5 stars

    Clean lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Samsung because it did not have handles. Matches other brand stainless appliances we have. A good match!

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Fantastic fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Fits perfectly. The holders in doors have pattern on bottom so things don't slide. First drawer is changeable fridge/freezer, nice. No handles is the best. Keeps walking area clean and open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I hoped this counter depth frig would be!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out various counter depth refrigerators for several months before deciding on this Samsung. The Flex drawer offers extra refrigerator space. There is extra space in the door arrangement. It is perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    excellent product, like the cabinet with size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both really like the new Samsung French door refrigerator. especially the deepth so it does not stick out too far. We also like the no finger print finish and the middle drawer for drinks and such.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent! true counter depth, the stainless steel finish resists fingerprints. The extra drawer;s flexibility really helps and the franch door design is incredibly efficient for space with deep door storage

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that this refrigerator has been the perfect addition to your kitchen. Thanks for the 5 Stars! ^Lo Samsung