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Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,952 reviews
  • Rated 4 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this frig about a month ago. So far it has been working great. It does leave finger prints on the door, but can be easily cleaned with wet rag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing and works great thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cleanest fridge we could find. Not having handles looks great but takes a bit to get used to. I haven't had the fridge that long so I hope I dont run into the same quality/reliability issues that others have run into

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like it, can live with the negatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like it. The negatives are not much height space for tall pitchers or other taller items. It's not really counter depth, sticks out 6".

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So specious & convenient, easy to access to the things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new fridge. Great appearance, plenty space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the refrigerator now for two weeks and couldn't be more pleased. It fits in a smaller space that most but has ample room inside. Also, without handles it gives us even more space. Everything working great except that the water pitcher that fills automatically from the filtered water line leaks a little when pouring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Looking Refrigerator Out There!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best refrigerator at the best price anywhere. Not Amazon nor Costco have it for less. Best Buy, keep doing what you are doing and there are enough of us out there to support your business. I shop with Mr. Joseph Rojas, and he is the absolute best.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Just excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excellent. Quite, sleek, beautiful! Very ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge looks great with my remodelled kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Control panel fails within 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Whirlpool for 20 years we bought this refrigerator. At 20 months, 2 months past the warranty, the control panel on the middle drawer started flickering and not working. It would beep several minutes after shutting the drawer as it is supposed to do as a warning if you leave it or the doors open. Now the control panel is off and none of the buttons work. Sometimes the lights randomly shut off in the main refrigerator compartment. We are living with this problem because of the expense to repair it. Another issue with this refrigerator is the ice maker not working when it builds up with ice. I need to take a hairdryer and blow it into the compartment with the ice drawer removed, for about 5-10 minutes to melt the large block of ice. After having this refrigerator just over 2 years I had to do this today for the 2nd time. I will never buy a Samsung refrigerator again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143002471. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek exterior with no handles, the well thought out refrigerator interior with usable shelves and bins and the practical freezer. The 3rd compartment - the drawer in between the refrigerator and the freezer is GREAT and can be used in so many different ways. Love, love, this new refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge, very space efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator especially when compared to other counter depth refrigerators. My only compaint is there isn't much ice storage so we keep extra in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much more room than our old side by side we ended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up getting a new refrigerator even though the old one was perfectly fine. This one has a lot more room and the multi shelf tiering allows you to store all sorts of various products that we had difficulty fitting in our old side-by-side. As an added bonus it dings whenever my son leaves the refrigerator door open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of interior space for a cabinet refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel was just beautiful in our kitchen. The infuse water jug was most useful, now we drink more water then ever. The third drawer(interchangeable from freezer to refrig) is very convenient. The French doors allow us to put larger item across the whole refrig, no more restriction by the center door jam.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my 1st choice, but a good fridge. The ice maker was an issue with Samsung, however I am hoping this has been solved. Easy to clean and works well. I had a kitchenaid prior, and I loved the ice cubes from the kitcheaid - wish this one had the square little cubes. My only complaint so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love counter depth and drawer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. Even though counter depth- Surprised at capacity. The drawer is my favorite feature as it super convenient and deeper than I imagined so it holds a lot. Ice is used everyday so has not clogged. We use a lot of ice sometimes so I empty extra cubes into container and keep in freezer for back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great design and features, including the self filling water pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great refrigerator, this is my favorite of all. Love the extra door that can either be a refrigerator or a freezer. Love the water and ice dispenser on the outside of the door. Plenty of freezer room and also plenty of room in the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST BEAUTIFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this refridge from the minute I saw it in the store. Had to have it! It fits perfectly in my kitchen. Could not be more pleased. It was just delivered today so I can really tell much more. The space inside is amazing for a counter depth refridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and GREAT Customer Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Beautiful and looks built in! And buying from Best Buy has been wonderful! Price dropped $300. and Best Buy IMMEDIATELY refunded difference. Then there was a small dent in freezer door, and Best Buy took it back and brought me a new one! PERFECT!

    I would recommend this to a friend