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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,952 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and service and installation was a breeze thank you Best Buy for always coming through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Fridge! Super stylish! Have no problems with it so far for 2 months. Really great features and tech for the price! Got it over 4th of July sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Give 4 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything except the limited and tight shelve space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great refridgerator for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting, and water dispenser. Great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice style. provides lots of storage features. center compartment works well for either fridge or freezer space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this refrigerator because it was too small and also even if you wanted to move the shelves you still had trouble fitting things in it. So I came back and bought another Samsung with more room and it’s great, thank you Bestbuy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 1 out of 5 stars

    Finger Print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It states finger print resistance. But there is nothing resistance about this model hated to return it but the designer should had considered that you must us your hands to close the doors which resulted in to many finger prints for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we just received this fridge a few weeks ago and it’s great. The ice maker is perfect and the adjustable drawer is perfect for chilling wine for entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Replacement refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a counter depth refrigerator to replace our existing side by side that recently failed beyond reasonable repair. This unit best matched our requirements. We did rearrange the shelving to fit our needs as the original layout was too restrictive for tall bottles. Everything works fine as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy Samsung Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look of this counter depth fridge! It fits in perfectly with our modern kitchen and minimalist decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was bought to replace an LG unit and is just as good. I particularly like the extra drawer and the water jug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better when you use it, it style very nice And my children very like that item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 22.6 frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, fits, looks sharp, stays cold is adjustable, we are happy we purchased this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Freezer broke after 5 weeks of purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fridge was delivered on 9/3/2020 and freezer is already broken. After hours on the phone with Samsung and Best Buy I felt like I am alone with my trouble. After 25 years with Best Buy I am sure I will never step my foot into any of Best Buy stores. 1 star is too many for how you are treating your long time customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Refrigerator freezer compartment. I realize your experience has been less than ideal. I would love the opportunity to chat and get this resolved. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142506892. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with yet another Samsung home appliance. I purchased this about 5 months ago and am very happy with it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for my home warranty paperwork to possibly replace this fridge. It looks good but the ice maker is a huge problem. We have to unplug the fridge at least once every two weeks for the ice maker to work. My wife loves ice so this is a huge problem. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Ice machine could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didnt have it long, we switched it for a different becsuse the ice machine was producing ice slow. But did like it for the time being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful when deciding in a big purchase and was very pleased. definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator - great look and features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working very well and has a nice upscale modern look that is timeless. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend it. I use the water bottle inside the refrigerator quite a lot. The third drawer can be programmed as a freezer or for deli items

    I would recommend this to a friend