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Page 11 Showing 201-220 of 510 reviews
Pros mentioned:
Size
Rated 5 out of 5 stars
Samsung fridge
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek looking. Nice size appliance. Fit my space perfect.
This review is from Samsung - 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser - Black Stainless Steel
I would recommend this to a friend
Cons mentioned:
Water dispenser
Rated 5 out of 5 stars
1 problem with the water dispenser. Still waiting
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
we are very satisfied. It looks and functions great. One problem is that the water dispenser does not work. It worked fine for a few weeks BUT it just stopped. 2 repairmen have tried to fix it but had to order another part. Stay tuned.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this refrigerator for three months and have experienced multiple problems with the water dispenser where it will not dispense any water unless the filter is removed, the water is shaken out of the filter, then reinstalled. We first tried installing a new water filter, even though it should not need to be replaced for about six months of service. About a week after installing the new water filter, the problem where water was not being dispensed reoccurred. We then placed two service calls with Samsung who subsequently sent out a service technician. We were advised that the water pressure was too low to dispense the water and that the water should be dispensing at a rate of 8 oz. in 10 seconds. He recommended that we replace the copper water tube with a new ice maker water line which is connected directly to the valve from the main water line. We installed the new ice maker water line and can now achieve the 8 oz. in 10 seconds dispensing rate. About a week after installing the new water line, the problem where water was not being dispensed reoccurred once again. After removing the water filter, shaking out the water, then reinstalling the water filter, water is dispensed at the recommended rate. What is ironic is that the ice maker will still produce ice. We never had an issue with water pressure with our old refrigerator.
Hello, we are sorry to hear that your refrigerator water dispenser is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/3HHBSeF). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144053778) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
All in all i do like the fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First fridge recieved water quit working needed to be replaced. Second one doors squeek.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything has worked out great with this refrigerator. We were worried about space, but are amazed as how much we actually do have. We are very pleased and like the sleek design very much.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a special sized refrigerator for an enclosed space and was pleasantly surprised that BB had one with modern French doors. Very happy with this and the style.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size and interior space in the freezer and the refrigerator. Opening the doors from the top (there are no handles), gets old, quickly. The water dispenser worked for one week, and then stopped working. That is my only access to filtered water.
This review is from Samsung - 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
We appreciate you liking our home appliances Annie. Despite your concern about the refrigerator, to help you with this, let me share some links.
Sometimes messes in the fridge require deep cleaning and, to get the job done, you have to remove the refrigerator bins, shelves, and drawers.
How to deep clean your Samsung refrigerator: https://www.youtube.com/watch?v=vWp2bnE3uhQ
Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/
Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Water does not dispense on page 58. https://downloadcenter.samsung.com/content/UM/202212/20221230134429582/FDR_RF4500A_DA68-02657D-02_EN_MES_CFR.pdf
To better assist you with Samsung products, please reach us with the following options:
You may provide this reference number (1145421149) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Pros mentioned:
Design
Rated 5 out of 5 stars
Very sleek design for areas with minimal width
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sleek design for areas with minimal width. Ice maker replacement is more efficient and doesn’t have issues associated with other designs. Extremely modern design
This review is from Samsung - 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Would recommend
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is great, just what we wanted. The fridge has tons of space and the freeze is a good size.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge! I needed a fridge slightly smaller than full size, but didn’t want it to feel small. The water dispenser and ice machine are nice and we never run out of room.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had my fridge replaced twice already all for the same reasons as everyone (water dispenser). Odds are, I will probably need it replaced again. Although, so far it's lasted the longest. With this replacement, it had a couple of small dents. I would usually be very upset, however, it's still working so I rather it work. Dents aren't that visible. Probably one of the worst fridges you can get.
Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144086243) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Pros mentioned:
Size
Rated 5 out of 5 stars
Great for small space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this fridge. It was the only french door atyle that would fit in our cut out. Couldn't be happier!