Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 10758426
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
New frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen to go with our new stove and microwave
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the freezer in below. That way all the items are are eye sight in the frig. Icemaker works pretty good too. A great add-on to purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good fridge! I would recommend it to anyone!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the great recommendation, Abey! I am confident your new refrigerator will continue to impress you! ^Shay
- Pros mentioned:Capacity
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price!! lots of space and easy to clean
I would recommend this to a friend Lovin our fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy our new fridge! We were surprised to discover it makes ice in the bottom drawer freezer, lol.
I would recommend this to a friend- Pros mentioned:Size
Samsung french door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Delivery fast quick!! Fit perfectly.
I would recommend this to a friend - Pros mentioned:Size
Compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact fridge but has space for all the things.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MommyD, congratulations on your new Samsung Refrigerator and thank you for taking the time to share your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Works but was dirty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, I just wish they would have cleaned it before I purchased it. It was filthy inside.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit small but its a very good fridge and easy water access
I would recommend this to a friendAbsolutely loving this fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for more than a year now and I've had no issues with it! The only thing that's caused me any issues is struggling with changing non-Samsung water filters.
I would recommend this to a friendLove My FRIDGE SAMSUNG!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing! I love the Ice Maker where you can quickly grab as much as needed at once (I even keep a cup for easy scooping) and fill my thermos daily). I love that it was just the right fit for my Small space condo am very pleased.
I would recommend this to a friend- Cons mentioned:Water dispenser
Water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the refrigerator home and water doesn’t work on the door
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Viking,
Thank you for sharing your experience with the water dispenser of the Samsung refrigerator.
I highly suggest checking the Samsung link below for the troubleshooting guide about water dispenser issues.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all
If you have inquiries and need further assistance in the future, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144940125.
Thank you for choosing Samsung and have a great day!
^Rainly
- Pros mentioned:Capacity, Design
Versatile with a great look inside and out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the French Doors with freezer below. Water dispenser has good pressure. Wife is happy with capacity as we used to have 2 refrigerators at old home.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Water dispenser
Water dispenser busted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like others, Water dispenser stopped working after a day of receiving it. Except for the water issue, delivery was good and fridge otherwise works great so far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsungfridgebuyer!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator with External Water Dispenser - Stainless steel. I sincerely apologize for the inconvenience if the water dispenser on your Samsung Refrigerator stopped working. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Samsung Refrigerator Water Dispenser Issues": https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
You may also refer to the user manual about "Special Features of Water Dispenser" on page 47: https://downloadcenter.samsung.com/content/UM/202108/20210817065517093/FDR_RF4500A_DA68-02657D-00_EN_MES_CFR_2007.pdf.
I also shared the link about the warranty information of your Samsung Refrigerator: https://www.samsung.com/us/support/service/warranty/RF22A4221SG/AA.
Your Samsung Refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144620142
Have a great day.
Melardo
Horrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had an issue with Best Buy until I purchased an appliance from them. The process was horrible! After 4 weeks of going back and forth on delivery, I finally canceled the purchase. In addition, I was refunded the money on the refrigerator. Still, I have not been refunded on the delivery charge or water kit as their system shows the product is still "out for delivery." This was a considerable inconvenience all around and disappointment from a big box retailer like Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with arrears related to your refund, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
- Cons mentioned:Water dispenser
2 Refrigerators - 2 water dispensers not working.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Add me to the list of water dispenser problems. The first refrigerator dispenser didn't work at all. We got a replacement refrigerator and the water dispenser worked for 4 days. There are 9 reviews for this fridge, 8 of them with the same problem. What are you going to do about it Samsung?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, kimvee! We are sorry to hear that your water dispenser is not working as designed. Please know that we are here to help and rectify the concern. The link below will help get your unit working as designed.
(https://www.samsung.com/us/support/troubleshooting/TSG01001875/).
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143825341
Thank you for choosing Samsung. ^Nic
New fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems just find at first trouble with water line in door. But have a replacement and it’s doing ok
I would recommend this to a friend- Cons mentioned:Water dispenser
Do not buy! Water won't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space, but the water stopped working days after getting it. ice maker kept working the entire time. We wiggled the filter and it started working. Next day, stopped. Best Buy brought us a new one and it stopped the next day. We tried both for a few weeks until we just sent it back and ordered a different one. Best buy has been amazing to deal with, but do not waste your money or time on this product.
No, I would not recommend this to a friend - Cons mentioned:Water dispenser
Water Dispenser Problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old fridge died and this was one of the only ones available that fit in our space. Unfortunately, having the same issues as everyone else that has bought this. Water dispenser worked for 3 months and now nothing...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Treze, we definitely understand how important it is to have your refrigerator working as it was designed. Let's try to get this resolved. Here is a troubleshooting guide that may help with your concern on the water dispenser (https://bit.ly/31sY50E). If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144048404) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung Refrigerator Black Stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, couple things we don't like. You have to open both sides to put things in and get things out, freezer in bottom is deep but organization is difficult, we do utilize the top drawer in freezer and ice box, very easy access
I would recommend this to a friend
