Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 10758426
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
- Pros mentioned:Capacity
Samsung 3-Door French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this refrigerator. We were looking for a black stainless refrigerator that would fit in our existing space and have the features we wanted. This model fits our needs perfectly. We enjoy the easy use of the settings, the water dispenser, the well-lit interior, and the amount of space in both the refrigerator and freezer sections.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Excellent, congratulations on your new Samsung Refrigerator. I appreciate you taking the time to share your feedback with us. We thank you for choosing Samsung in your home. ^Brad
- Cons mentioned:Water dispenser
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Unfortunately the water dispenser stopped working after a few weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you are having this problem with your refrigerator. Here is a link to a troubleshooting guide that may help with the concern you are having with your water dispenser (https://bit.ly/3nBrGgr). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144087364) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Water dispenser
Water Dispenser Doesn't Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemingly like everyone else, our water dispenser worked once then stopped working. Oh...this was after we replaced our original fridge because ice and water didn't work. So we've had two fridges. Both of which wouldnt dispense water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello wbk501! We are sorry to hear that your unit is not dispensing water as it should. I know it can be frustrating and we would like to help rectify the concern.
Please see the link to help with your water dispenser concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001875/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143825551
Thank you for choosing Samsung. ^Nic
Katherine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy! 4 th appliance delivered in last month. My kitchen looks good!
I would recommend this to a friend- Cons mentioned:Water dispenser
Water Dispenser doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like every other 1 star review here, the water dispenser doesn't work. Fix your broken product Samsung, it's clearly not working as intended and needs to be recalled. Stop posting insulting troubleshooting links in response.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Chris. We regret to hear that you're having trouble with the water dispenser on this unit and would love to speak with you to see what we can do to get this resolved. Please reach out to us at either 1. Facebook Messenger: http://m.me/samsungsupport or
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143896052. ^Lo
Court clown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the French doors look nice, I prefer a single door.
I would recommend this to a friendrefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good only had it a couple of weeks outside water dispenser is great
I would recommend this to a friend- Cons mentioned:Water dispenser
No water
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser did not work. Had multiple technicians come out to make repairs and ended up having to return. Good for smaller spaces, but we bought for the water dispenser.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JesyR,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Aloe
Good Modern Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid modern refrigerator. Happy with the overall function and aesthetic of the product
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it had to return first fridge as it was dented. Paid double tip for workers excellent job. Think that was unfair paid $30 to each group for the work they did but if fringe was not damaged we’d have saved $30. Please send with our gift card. We are waiting to buy a couple items
I would recommend this to a friendI have a very happy wife
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy’s was awesome and they help us with all of our questions we had.
I would recommend this to a friendlove samsung fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great work so far. loving the wi-fi and smart app form my phone.
I would recommend this to a friendNice fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 24 hours in but so far its great. Briģht lights and nice controls
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Has so much room with the French doors and the bottom freezer is so convenient.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person Andy Skhal was great and very helpful. Delivery person Jackson Landgreen also awesome.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the room it has and LOVE the french door style.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! No problems with the water dispenser like others have mentioned. Easy install.
I would recommend this to a friend- Cons mentioned:Water dispenser
Poor quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First fridge was defective upon delivery, constantly beeping and watet would not dispense, the fridge thought a door was open constantly. Second fridge now will not dispense water after working fine for 3 days. Repair man scheduled. Will update review after.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Garus,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the water dispenser does not dispense water.
While waiting for the schedule of the repairman, you can check the article about water dispenser issues.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144660897
Thank you for choosing Samsung, and have a great day!
^Rainly
Quality fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple to use and install. Ice maker and water works fine. A tad bit small on the inside
I would recommend this to a friend- Cons mentioned:Water dispenser
No water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser disnt work when they delivered. Sent two different people out sisnt know why, Samsung contacted and fixed. Two days later no water coming from dispenser again. I called best buy and they are gonna replace it. Hope next one works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mg27,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience to the refrigerator water dispenser not working. We understand how important it is to have a working water dispenser for our daily water intake. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22A4221SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144596756
Thank you for choosing Samsung. Have a great day.
-Trisha-
