Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 10758426
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Black stainless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless steel kooks great in my kitchen. Fingerprints do not stay on refrigerator.
I would recommend this to a friendInstaller sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install delivery sucked. Almost got run over. Had to hire plumber and pay out of pocket. Experience was horrific.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Water dispenser
Water Dispenser Stopped Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful but the water dispenser stopped working. I will be exchanging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kymberlee,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Kathy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. Fits perfect in thw space in my kitchen and is easy accessible.
I would recommend this to a friendRick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator we needed zero clearance for left French door against wall.Had to return it.
I would recommend this to a friendIt’s litty fridgy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this fridge slaps haha it’s crazy haha whoa look at this water spout
I would recommend this to a friend- Cons mentioned:Water dispenser
Water dispenser will not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room for food but the water dispenser doesn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joseph, we are sorry to hear that your refrigerator dispenser is not working as designed. We are here to help you get the best performance out of your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the water dispenser (https://bit.ly/3nmP2GU). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143890201) and it will help our team pull up your information. Thank you for choosing Samsung for your home. ^Lena
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price Superior quality love the finish just what we were looking for
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice dispenser stopped working three days after installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gabby,
We appreciate your review of your overall experience with the ice maker of your Samsung refrigerator, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144960451) to help our team pull up your information.
Thank you!
-Angelica
So good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big the fridge is and it cooled down sooo fast!
I would recommend this to a friend- Cons mentioned:Water dispenser
Installation-none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not installed yet! Last time they missed the mark--no refrigerator placed on the truck. Can a Manager call me to review my concerns. When rescheduled--the refrigerator and ice maker were scheduled at different times. Last time they were scheduled together.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144625128.
-Noraina
Black Beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator, it was a little pricey but worth every dime.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was very good, The Sales Man was very helpful and knowledgeable
I would recommend this to a friendBlack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers were great and good customers service,helped set everything up
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It was delivered & set up rihhy on time
I would recommend this to a friendExact fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at 8 stores before finding this for our new entertainment space.
I would recommend this to a friendFrench Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, especially the freezer!
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great unit. We love the black stainless color.
I would recommend this to a friend- Cons mentioned:Water dispenser
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser did not work. After a few weeks the freezer drawer filled with water and froze shut. Replacement on order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello sr24501,
First, I apologize for your experience with our Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator with External Water Dispenser - Black stainless steel. We appreciate you reaching out to share your experience, especially about your issue with the freezer drawer filled with water and frozen shut. It's not our standard, and I understand your disappointment with the problem.
To help you with this, I am providing these links to guide you on the issue.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
For warranty Coverage:
https://www.samsung.com/us/support/service/warranty/RF22A4221SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144761864
Thank you for choosing Samsung. Have a great day.
^^Ross
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the height is shorter then expected
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I understand your disappointment regarding the height of your refrigerator. You may use flatforms to adjust the height of the product.
You may download the manual to review your manual, to know more about the refrigerator using this link.
https://www.samsung.com/us/support/downloads/?model=N0021726&modelCode=RF22A4221SG/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144367600
^Mila
