Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in and was amazed by the great variety of refrigerators to choose from; I was prepared and took home one exactly the size needed and with the expected features.
I would recommend this to a friend- Pros mentioned:Capacity
Good value fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. It has huge space inside and the build is quite good. Price is on spot for this one.
I would recommend this to a friend - Pros mentioned:Capacity
savi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious has enough room and it is convience.
I would recommend this to a friend - Pros mentioned:Size
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much room in the freezer and fridge. It can be connected to your WiFi for recipe planning and shopping lists. Easy to hookup water.
I would recommend this to a friend - Pros mentioned:Size
Great for small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It was the only french door atyle that would fit in our cut out. Couldn't be happier!
I would recommend this to a friend Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have decided to purchase a different one with handles and that one has better reviews with Whirlpool. I was told at the time upon ordering this one that they could not order the other one. With continued persistence and the right person they were able to order it.
No, I would not recommend this to a friend- Pros mentioned:Size
JulieE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time finding the right size for my small kitchen and this was perfect!
I would recommend this to a friend - Pros mentioned:Noise level
Nice combo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet, and is doesn’t freeze my cold stuff like my old fridge did.
I would recommend this to a friend - Cons mentioned:Water dispenser
Multiple issues with water dispenser
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for three months and have experienced multiple problems with the water dispenser where it will not dispense any water unless the filter is removed, the water is shaken out of the filter, then reinstalled. We first tried installing a new water filter, even though it should not need to be replaced for about six months of service. About a week after installing the new water filter, the problem where water was not being dispensed reoccurred. We then placed two service calls with Samsung who subsequently sent out a service technician. We were advised that the water pressure was too low to dispense the water and that the water should be dispensing at a rate of 8 oz. in 10 seconds. He recommended that we replace the copper water tube with a new ice maker water line which is connected directly to the valve from the main water line. We installed the new ice maker water line and can now achieve the 8 oz. in 10 seconds dispensing rate. About a week after installing the new water line, the problem where water was not being dispensed reoccurred once again. After removing the water filter, shaking out the water, then reinstalling the water filter, water is dispensed at the recommended rate. What is ironic is that the ice maker will still produce ice. We never had an issue with water pressure with our old refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your refrigerator water dispenser is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/3HHBSeF). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144053778) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
- Pros mentioned:Design
Special Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a special sized refrigerator for an enclosed space and was pleasantly surprised that BB had one with modern French doors. Very happy with this and the style.
I would recommend this to a friend - Pros mentioned:Design
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has worked out great with this refrigerator. We were worried about space, but are amazed as how much we actually do have. We are very pleased and like the sleek design very much.
I would recommend this to a friend All in all i do like the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First fridge recieved water quit working needed to be replaced. Second one doors squeek.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge and delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. And great job on delivery guys. They fridge really fantastic.
I would recommend this to a friend - Cons mentioned:Water dispenser
1 problem with the water dispenser. Still waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are very satisfied. It looks and functions great. One problem is that the water dispenser does not work. It worked fine for a few weeks BUT it just stopped. 2 repairmen have tried to fix it but had to order another part. Stay tuned.
I would recommend this to a friend Samsung Refriderat9r
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refridgerator is not level so everything rolls to 1 side they tell me its my floor but they won't help me level it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Denise,
We understand your disappointment with your unbalanced refrigerator. Let us help.
Here is a link to the user manual; kindly go to page 27 for a guide on how to adjust the legs of your refrigerator.
User manual.
https://downloadcenter.samsung.com/content/UM/202407/20240730235415951/FDR_RF4500A_DA68-02657D-04_EN-MES-CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149472518) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Capacity
Can’t beat this fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! I needed a fridge slightly smaller than full size, but didn’t want it to feel small. The water dispenser and ice machine are nice and we never run out of room.
I would recommend this to a friend Not good.......AT ALL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my fridge replaced twice already all for the same reasons as everyone (water dispenser). Odds are, I will probably need it replaced again. Although, so far it's lasted the longest. With this replacement, it had a couple of small dents. I would usually be very upset, however, it's still working so I rather it work. Dents aren't that visible. Probably one of the worst fridges you can get.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144086243) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Size
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, roomy frig. Serves it purpose! The freezer is on point!
I would recommend this to a friend - Cons mentioned:Water dispenser
Faulty dispenser
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with the water dispenser. Currently working with geek squad to resolve. It sometimes works and sometimes doesn’t
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Burk,
We appreciate your review of your overall experience with the water dispenser of your Samsung refrigerator, and we'll be glad to look into this for you by providing a link for a troubleshooting guide.
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144997443) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Perfect Investments.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice investment, it is excellent producing Ice, keeping items fresh. It is easy to clean off fingerprints and it has a lit if room.
I would recommend this to a friend
