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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 378 reviews
  • Rated 5 out of 5 stars

    savi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious has enough room and it is convience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JulieE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time finding the right size for my small kitchen and this was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person juan was the best when they delivered the refrigerator I didn't notices a little knick on the the bottom of the refrigerator but still deserve the 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked out great with this refrigerator. We were worried about space, but are amazed as how much we actually do have. We are very pleased and like the sleek design very much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple issues with water dispenser

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for three months and have experienced multiple problems with the water dispenser where it will not dispense any water unless the filter is removed, the water is shaken out of the filter, then reinstalled. We first tried installing a new water filter, even though it should not need to be replaced for about six months of service. About a week after installing the new water filter, the problem where water was not being dispensed reoccurred. We then placed two service calls with Samsung who subsequently sent out a service technician. We were advised that the water pressure was too low to dispense the water and that the water should be dispensing at a rate of 8 oz. in 10 seconds. He recommended that we replace the copper water tube with a new ice maker water line which is connected directly to the valve from the main water line. We installed the new ice maker water line and can now achieve the 8 oz. in 10 seconds dispensing rate. About a week after installing the new water line, the problem where water was not being dispensed reoccurred once again. After removing the water filter, shaking out the water, then reinstalling the water filter, water is dispensed at the recommended rate. What is ironic is that the ice maker will still produce ice. We never had an issue with water pressure with our old refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that your refrigerator water dispenser is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/3HHBSeF). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144053778) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    1 problem with the water dispenser. Still waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very satisfied. It looks and functions great. One problem is that the water dispenser does not work. It worked fine for a few weeks BUT it just stopped. 2 repairmen have tried to fix it but had to order another part. Stay tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a special sized refrigerator for an enclosed space and was pleasantly surprised that BB had one with modern French doors. Very happy with this and the style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ice machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes ice like no other. ICE ICE ICE ICE ICE ICE ICE For days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, and is doesn’t freeze my cold stuff like my old fridge did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. And great job on delivery guys. They fridge really fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My research showed the refrigerator had the features I needed and wanted at a sale price that fit my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this fridge for the brand and size as we have a small kitchen. I am extremely pleased with the look and operation of the fridge. It is bright and has good space for a snaller fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat this fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I needed a fridge slightly smaller than full size, but didn’t want it to feel small. The water dispenser and ice machine are nice and we never run out of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser is not working. But i like how it looks like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this 3 weeks ago and so far it is excellent. Love the water dispenser and there is enough room to store food for a 2 person household.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with the water dispenser. Currently working with geek squad to resolve. It sometimes works and sometimes doesn’t

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Burk,

      We appreciate your review of your overall experience with the water dispenser of your Samsung refrigerator, and we'll be glad to look into this for you by providing a link for a troubleshooting guide.

      Water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144997443) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, roomy frig. Serves it purpose! The freezer is on point!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and fit nicely in the space we had to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, not so much the filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge works great only complaint is that the original water filter had to be changed right away, the water would stop dispensing at random. The filter as always are expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to change settings, water filter is excellent, love it so far

    I would recommend this to a friend