Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Water dispenser broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser broken like after a couple hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for taking the time to leave this review.
We understand you have a concern with the water dispenser.
To help you with the water dispenser concern please do check this link
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144982485) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Samsung should be ashamed….
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got this delivered….cancelled after ordering and reviewing online. Water line issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
NO Handle Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i do NOT like is there are NO handles on the refrigerator. You have to reach up top of the door to open the doors and they get prints all over the doors havening to close them with NO handles. Very poor design being fingerprints show up.
No, I would not recommend this to a friendLove this Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 Weeks in, and other than having to connect and then disconnect the water supply line the first 3 days several times to get water dispenser working consistently, this is an amazing fridge. We have a smaller area for fridge and this one is huge… Love the no external handles to bang your head and or shoulders on, the super narrow shelf for eggs, cottage cheese, etc…and how quiet and well lit up this fridge is. We are so happy with it and are so sorry to see so many negative reviews on what so far has been the best Fridge we’ve ever owned
I would recommend this to a friendVery good Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very good, and the french doors make access to the food easy. I just wish there was a little more flexibility in configuring the shelves.
I would recommend this to a friendFridge Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, large capacity. It does all it say it will do and more. I love it. Will definitely recommend.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and appearance very good. Good product for the price.
I would recommend this to a friendsamsung 22 cu ft smart 3 door french door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge for what i needed to fit in a small space, an external water dispenser is a bonus so i dont need to keep my brita filter - the fridge is deep, so there's arguably enough space
I would recommend this to a friendNice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, helpful and frienly staff. Pricy. but nice
I would recommend this to a friendGreat one! Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient process at Beat buy- I recommend it ! I love the refrigerator- spacious & bright- exactly what I need
I would recommend this to a friendScott
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of refrigerator for the size and price. Very pleased with our purchase.
I would recommend this to a friendPERFECT FOR OUR RV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME FRIDGE! LOVE IT IN OUR RV. PERFECT FOR WHAT WE NEED
I would recommend this to a friendSamsung Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was a considerable upgrade from our old fridge. No complaints. Having filtered water and an ice maker is also nice.
I would recommend this to a friendFrustrated in Santa Fe!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Fridge thinking it was the best deal for my space and money and here i am 7 months in and already having problems. Yes the water dispenser went once or twice, freezer stopped freezing and fridge not holding temp. List food and at these prices Samsung didn’t even to offer reimbursement. SAD! Yes they are willing to give me a replacement because parts are on back order. Been without a unit for over a month and barely git on replacement paperwork to get a new one. Stay away from this unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're here to extend our assistance regarding your refrigerator, Javier!
We would like to speak to you directly regarding the smooth replacement process.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145844989, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have replaced this fridge three times because the water dispenser stopped working after a few days each time. I have now returned it for a different brand because the Samsung models all have issues with ice and water dispensers. It was a beautiful fridge and everything else worked but Samsung has lots of bugs to work out still.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Reference Ticket number: 1144683030
-Trisha-
Samsung Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only had the fridge for 2 days and water dispenser stopped working. The crazy thing is that the ice maker still works. Best Buy need to do better with selling fridges with manufacture issues. Will never recommend this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lynn, I understand you are experience a concern with your new Samsung Refrigerator water dispenser and know that is upsetting. I want to make sure you have the best experience and want to provide a useful guide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
We are always a click away via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143794868. We welcome you to being a part of our Samsung family. ^Brad
DONT BUY SAMSUNG APPLIANCES!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG APPLIANCES. WE BOUGHT DW AND FRIDGE AND HAVE HAD NOTHING BUT PROBLEMS WITH BOTH!! Repair man said he doesn’t work on Samsung appliances because they are junk!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Shelley,
Your honest review of the fridge is much appreciated! We value your review of the experience you had with your unit.
We like to inquire further about your Refrigerator so we can assist you better.
Please feel free to get back to us via the following options for further assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide them with this number 1144943676 to help our team pull up your information.
Have a great day.
^Chrystel
Two Appointments and No Deliveries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy doesn't show up for scheduled delivery appointments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel