Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the space perfect- love the no fingerprint surface. Lots of space in an organized manner.
I would recommend this to a friendQuality fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple to use and install. Ice maker and water works fine. A tad bit small on the inside
I would recommend this to a friendSolid budget friendly fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, purchased for a vacation rental property. So far no complaints , and 2 compliments.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Refrigerator has so much room in the freezer and it looks great in my kitchen
I would recommend this to a friendShelf Space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle shelf spaces are too small to move up or down.
No, I would not recommend this to a friendAwesome Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and service. Arrived when scheduled and the delivery went perfect
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and is nice new feature to our home. It has lits of space.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is great I’m happy with h this buy Great refrigerator
I would recommend this to a friendGood Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do. It's an odd size and that's what we needed
I would recommend this to a friend- Pros mentioned:Size
Good refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size for what I paid, it fits in space provided
I would recommend this to a friend - Pros mentioned:Size
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great. Love the slightly smaller size for our house and needs.
I would recommend this to a friend New frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen to go with our new stove and microwave
I would recommend this to a friendWater Dispenser Issues with this Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a very nice fridge except for the water dispense issues. I saw all the reviews, but expected that an issue of this magnitude on a $2000 fridge would be addressed pronto, but apparently not. Come on Samsung, this is not rocket science. Let us know the fix for the water dispenser!!! I turn off the water supply, disconnect the hose, reconnect and then turn the water back on and water dispenses as it should for a day or two. Previous fridge worked for 20+ years with no issue. You know what the problem is, so how about letting us all know the real solution without the mandatory link to the useless trouble shooting web page?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi mkaos7,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator's water dispenser issues. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
We would like to help by providing this troubleshooting link to support your concerns about the refrigerator:
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You might want to check this link for other troubleshooting steps:
https://www.samsung.com/us/support/search/?query=water+dispenser&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22A4221SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference Ticket number: 1144185902
Thank you for choosing Samsung. Have a great day.
-Trisha-
SAMSUNG 22 CU FT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water spout has no light...difficult at night. Model has no handles...you must reach on top of doors to open or close...discriminates against shorter individuals.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your observation for the refrigerator. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed refrigerator, very attractive and very quiet.
I would recommend this to a friendWater dispenser fails horribly...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About to receive my 3rd replacement as water dispenser fails to work properly. Beautiful appliance, sleek, with plenty of space inside. If only it would be fully functional.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung Refrigerator. We apologize for the inconvenience since this is the 3rd time you will receive a replacement. I understand that this experience is not ideal.
Should you need support in the future for the replacement that you are about to receive, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144675065
^Rainly
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good fridge! I would recommend it to anyone!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the great recommendation, Abey! I am confident your new refrigerator will continue to impress you! ^Shay
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space, works perfectly! I would recommend
I would recommend this to a friendNew Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great fridge. Better is the doors didn't squeak
I would recommend this to a friendSide by side Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like that it doesn't have handled, very awkward opening
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AllenB, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad