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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 373 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 373 reviews
  • Rated 5 out of 5 stars

    Great Roomy Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, am very pleased. The only regret I have is that I should purchased it with the icemaker access through the door. Other than that, am a happy customer.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Stay away from this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a year. Really nice fridge but the water dispenser and ice maker suck. Have had absolute terrible luck with Samsung sercive, managed to somehow get everything working for 4 months and now its acting up again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We absolutely understand how this experience can be upsetting. We are here to help, JamesD.

      We highly recommend performing the troubleshooting steps from the links below to help elevate how the ice maker and water dispenser work. Kindly select the corresponding topics related to your ice maker experience. There are hyperlinks and a video included.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148722484, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my small space wish it had handles

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Water dispenser fails horribly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to receive my 3rd replacement as water dispenser fails to work properly. Beautiful appliance, sleek, with plenty of space inside. If only it would be fully functional.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you giving us a review about the Samsung Refrigerator. We apologize for the inconvenience since this is the 3rd time you will receive a replacement. I understand that this experience is not ideal.

      Should you need support in the future for the replacement that you are about to receive, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144675065

      ^Rainly Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compacted but loaded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely ecstatic over this purchase Samsung has really nailed it with this compact but loaded refrigerator and the purchase experience through bestbuy was flawless....

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Thoughts

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. The delivery was easy. Took a bit for the fridge to be in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for our small kitchen. It was worked great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed refrigerator, very attractive and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice the only thing I wished it had is the ice machine above with the water and not down in the freezer. Other than that very good to us so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, works perfectly! I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    AP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, lacks any split shelves. Nice size freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra time to have this appliance delivered to tenants after purchase date, but they are happy and have expressed their satisfaction with this refrigerator. They really like the drawer organization. I really like they have filtered water without opening the door, and that the ice maker is accessible inside freezer, rather than on door. In my experience, ice makers with door access have problems early on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have had no problems with it. The fridge is very quite when running. The ice maker has kept up in the hot summer days so far. We have a smaller kitchen and this is just the size we needed. Purchased in june of 2023.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, filter is easy to get to fits in tight spots.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator i purchased is great. I would recommend this product to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Fridge .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Love the large Roomy compartments. I love the color and ice maker is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Has everything we need. Plenty of room and makes ice rapidly. Looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for the price. We have a smaller kitchen and this fits perfectly. Easy installation. Great buy!

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    samsung smart 3 door refrigierator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit is nice, but does not have ice dispenser on door . water dispenser on door is very slow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, just what we wanted. The fridge has tons of space and the freeze is a good size.

    I would recommend this to a friend
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