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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,200 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable Stainless counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this refrigerator is a good value. I had an issue with there being a blockage in the water line in the refrigerator. I called Samsung and they sent out a technician that fixed the problem. It fit our needs for a counter depth fridge with ice/water dispenser in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great counter-depth option, super attractive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving 4 stars out of 5 is because there is no built-in butter or cheese storage. I was able to buy some clear storage drawers / boxes, so it is fine, but seems like a weird option to cut out? Otherwise, this is a beautiful and functional refrigerator at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator - dented when delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really pretty. I love the sleek look. The refrigerator was dented when delivered. After numerous lengthy wait times to get through to a customer representative, another refrigerator was delivered with even more damage. Having been in the appliance repair business, I know first hand that the manufacturer does not package the appliances sufficiently to avoid damage so I opted to keep the 1st refrigerator to avoid having to take more time off from work or wasting a saturday. A little magnet will cover the damage. Best Buy compensated me with a gift card and I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. Big inside and quiet. Easy door access!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator but the delivery process was really bad, promised me 2 day delivery and it took 4 attempts to get it to me, two times they didn’t know where my fridge was during delivery and the other two they didn’t show up within the 10 hour time frame they gave me and I planned around that so had to leave after the 10 hour time frame they gave me, finally I got it and it’s a great fridge. Wish the delivery went smoother, took two weeks to receive it on a 2 day delivery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to hear about your experience with the refrigerator delivery.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great brand and value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit compared to the old one I had. Easy self-installation and adjustments. Great brand and value.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazingly large amount of storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rocks. So much more storage than our old fridge., lots of shelves and compartments. Very efficient use of space. Filtered water works great. Door handles are cool, just indentations into the sides of the doors, awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung black stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful color, fits all my groceries nicely. It’s cooling system is great so far and I like that I have more room on refrigerator side compared to the freezer since I don’t use the freezer much. Perfect for family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Fridge...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Whirlpool fridge from years ago with this and it's been fantastic. Very good for the money! The icemaker and water supply is great as well despite it being oddly bubbly for the first day. Everything in the fridge stays the same temperature and there's a lot of space for how compact it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the second attempt to install my purchase it seems the second refer seems to working well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's spacious and I love that it doesn't have handles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    It is more spacious that you think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Very spacious. Love the timer feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding refrigerator! Counter depth fits snuggly with just enough room to pull it out from wall. Size is perfect for a single girl who likes to cook. Food is always cold. Con - no deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Ice maker is poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this fridge holds quite a bit of capacity in terms of food however the icemaker is absolutely terrible. There’s just me and my husband in our household and we use up all the ice by mid day and are only filling our cups once or twice and then there’s no ice for the rest of the day. I can’t imagine having a family with kids who like ice in their cups from time to time and having this fridge you would never have ice. I would not buy this fridge if you like to use ice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Kayla! Thank you for bringing this our attention. Here is a link that will help! https://bit.ly/3jfw27L ^Ty Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a few weeks but very pleased with the roominess of this refrigerator, my last one was 25 cu ft compared to this one 22 cu ft and I can't tell the difference. very well lit and cooling is very consistent. No complaints, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge lots of space. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect. Fits in our small space but large enough for a family of 5. The crew that delivered was great, took their time and friendly. Our home is 120 yrs old so nothing usually fits well. But this did!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works just as intended and has ample amount of space. Plus the water and ice maker are great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout this amazing refrigerator online. The best experience especially with the times we are going through with Covid-19. The guys delivered and setup. Only con is the water does not have a light

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very high-end appearance! I have purchased this appliance for my apartments on several occasions, and will do so again.

    I would recommend this to a friend
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