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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,200 reviews
  • Rated 4 out of 5 stars

    Nice size fitting fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the space, one thing I wish it had was light where water/ice come out so you don’t have to turn on a light to see where it dispenses at night.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Flash, I want to congratulate you on your new Samsung Refrigerator and appreciate you for taking the time to post a review. I am glad to see that you are pleased with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Counter depth was just what I needed for a small kitchen. It’s great that the ice machine is in the door, gives extra shelf room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, we bought it and it arrived on the agreed day. The attention at Best Buy is very good. and the refrigerator is working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator very much, but ice still has off taste and now the water and ice do not dispense. We are disappointed we have any issues with this new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Works beautifully! Its nice having filtered water and ice on demand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased in July 2023, thus far operations have been smooth and all functions have meet our needs. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 2 out of 5 stars

    Ice maker does not work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took delivery of this refrigerator a week ago. It was a good fit for a small condominium kitchen. It got cold quickly and even made ice within a few hours. By the next morning the ice bin was only half full and it’s never gotten more than half full all week. When dispensing ice through the door it manages to dispense a combination of crushed and cubed ice. After using the water dispenser it continues to drip water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      Thank you for your honest feedback, and we hope you are in good health. We are saddened that the ice maker isn't working as intended for you. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared Samsung links that will help address your concerns with the ice maker and the water dispenser.

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      I have also shared the user manual link below. Please access the link and turn to page 54 for additional steps if needed.

      https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144712143

      Leo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Xmas present for my mom. She loves it, way smaller but still enough space inside with the divers and wide space on the doors!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great, gets cold fast, and is very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these when the space is a little tight in back and walking room. Counter depth is the way to go sometimes. Great fridge for the money. I used to pay 900 for these things, How times have changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful black stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coldddddd. This fridge is spacious and gets as cold as you need and airflow is impressive. So glad to have a ice maker. Kind of wish there was a light where the water dispenser is tho.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Black Stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, just right size for our needs. Only thing is after using water dispenser, water continues to drip. Have to keep wiping up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks good. Works well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it’s the best looking of refrigerators designs I ran across. I’ve been using it it for about a month and it’s working well and was easy to set up. We are fond of our frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Space for Counter Depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space for a counter depth refrigerator. Wish it included a third smaller drawer in the fridge for meats and cheeses but overall great space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks but so far it seems a good refrigerator for the price. It was simple to set up and has all the typical features of a side by side door refrigerator without it being to technical for ice and water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice refrigerator just right

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything it was advertised to be and then some it’s a very good refrigerator and it fit very nicely in my space I could not be more happy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Samsun 22 Cu, Ft. Side-by-Side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent. It is a lot bigger than what you think. My last refrigerator had the freezer at the bottom, I thought I would be loosing a lot of space. I honestly think this one is bigger. Also, you can't hear it running, or the ice maker. I keep opening the door to make sure it is on. The ice maker makes a lot of ice. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance, Lighting

    Rated 1 out of 5 stars

    Give this fridge a pass -- terrible design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this fridge because the thermostat on our older Frigidaire was gone (freezing our food), and it was going to take weeks to fix. This one arrived, straight out of the box, and same issue! Even with thermostat set to 42 F, food at the bottom of the fridge is freezing. A portable thermometer puts the temp at the top shelf at 38 F and the bottom shelf at 30. Plus, the bins are cheap and hard to close, there is only one light at top of fridge so impossible to see what's on bottom shelf, and we have yet to dispense ice without at least half of the cubes ending up on the floor. Plus, the water/ice dispenser alcove does not have a light, so you can't see anything. Overall, a terrible design with subpar functionality. Definitely give it a pass.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there pcook100, congratulations on your new Samsung Refrigerator and thank you for taking the time to post your review. I understand you are having issues with items freezing in your fridge compartment and know that's not correct. There are several reasons this can happen. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/
      If you need additional assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143425041. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It has lots of room for all our food. The only thing we wish is that it held more ice it doesn't keep up with a family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek and very energy efficient. This refrigerator is outstanding!!!! We were very limited in choice because of the space we had for a refrigerator and this one is counter depth, but plenty of space for everything. Love it!!!

    I would recommend this to a friend
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