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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,200 reviews
  • Rated 5 out of 5 stars

    Perfect Frig.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. Quiet, plenty of room inside and choice of crushed, cubed or just nice cold water to drink is awesome. Samsung customer serivce is GREAT will buy their products when ever I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator. It's very clean and linear, but lacks features. The in door water dispenser is somewhat oddly placed as it's almost out too far. When getting a glass of water, the dispenser almost misses the cup when pushing it against the activation pad. Web connectivity is nice, but not needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new refrigerator. This is my first through-the-door ice and water dispenser and I like it that there is a water filter built-in. The refrigerator compartment was set to 37 degrees by default, but that freezes water is some areas. I needed to bump it up to 39 degrees to avoid that. The control is a little confusing to operate until you get used to it. The manual is not clear about the details. The compartments on the door are deep enough to store plenty of drinks. It is very quiet. It would be nice to have a little more space allocated to the refrigerator instead of the freezer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Paul, I would like to say congratulations on your new Samsung Refrigerator and really appreciate you pausing your day to share your review. We are glad that you are having a great experience with your machine. I understand you have some concerns with the design and I would like to forward that you our design team for future products. We are happy to have you join our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Had lots of space and since it doesn't have handles is very slim and opens more without worrying about hitting the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge with cool smart features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Looks great, has plenty of room inside to store food, and is easy to setup. The smart feature (compatible with Samsung SmartThings) allows you to see and set the temperature from your phone and get notifications about the door being left open (there is also an audible alarm from the fridge itself if you leave it open). Within the Samsung SmartThings app there is also a place to manually record the expiration dates of food you place in the fridge. I haven't used this feature yet but I believe it would send you a notification if food is about to expire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling was pretty weird!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was great and has been very responsive all the times I’ve had to call. The first delivery team barely looked before saying I needed a contractor to come out first. Second delivery team was awesome and worked hard to make it right. Scheduling was crazy: showed up twice four hours early, luckily I was home. Another time they called on their way, hadn’t informed me of appointment and I wasn’t home. The last tune an hour early, I wasn’t gone so they came later. Scheduling needs work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sleek design, soft closing doors and all around cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I wanted in a refrigerator and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a good value . Not much more you can ask for given the price. Counter top depth is a plus while still having adequate storage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downsizing without Distress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung refrigerator is beautiful, quiet and efficient in its design and space. Perfect for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern design, well lighted, lots of storage in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Side-by-Side Ref

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cubes are perfect! Looks great in my kitchen, just the right depth for my counter. It’s fingerprint-free surface is a real time-saver. Highly recommended if you are in the market for a new ref.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the product. The temperatures seem inconsistent at times. I will have the fridge set at 37 degrees and the thermometer will show 33 degrees at various points when the fridge has been closed for 1 hour. The same test will reveal 41 degrees or so an hour later. The freezer is on the small side, don't expect to put things like frozen pizza in there. The depth and design are excellent, though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for a small kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge tends to get a lot of fingerprints But otherwise we love the fridge because it is counterdepth and does not take up a lot of space in our small kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Thanks for taking a moment from your busy day to give us 5-star feedback. You are the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this counter depth model to replace an old GE full size and very happy so far. It’s actually very roomy and the top shelf can fit my ice tea pitcher because of the flat top whereas the old one had weird curves to house the filter and who knows what else. This has “all around” cooling, so certain areas are not warmer or cooler than others… very even temps throughout in both the refrigerator and freezer sections. Love the flat no handle look and dark stainless finish, but wish the water/ice dispenser was lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. The fridge is spacious and also great looking.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit very sleek handles are to the inside of the opening nothing sticking out so the front is flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tons of space and great ice/water maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll love this fridge! Tons of space in both the fridge and freezer, and the water/ice dispenser works great! We had an older model of this one, and the ice used to jam up. Not in this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid,nice looking unit. Works fine. Spacious, counter depth. No base to water and ice unit which it weird. Need to soak up spillage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Counter Depth Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is for a flip house we are doing. We love using counter depth fridges and this one was in our budget. It fits nicely in the space and looks great.

    I would recommend this to a friend
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