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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,200 reviews
  • Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking inside out refrigerator. Interior is larger than my old 27 cu. Ft one as it’s ice maker is mounted on the door. It is fairy quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how this fridge looks.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Elegant graceful. No door handles sticking out. On the other hand, functionality is good but not great. Parts of fridge get too cold when very full. Fridge door doesn’t like to stay open which can be annoying when you’re taking out a number of items or organizing. But it does the job and looks amazing. Also the side-by-side doors allow us to access the fridge and dishwasher behind it at the same time. A bonus we hadn’t thought about.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exactly what we want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The size of the ref fits exactly in our kitchen. It the right features that we wanted and works perfectly. The ref compliments our other kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool New Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this fridge. The counter depth fits very nicely in my kitchen. The lighting inside is sweet and has enough room for my family. It has a very modern look. Happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refirgerator nice recently buy and technology and manufacturer quality is great it diesnt sound and energy bill decreased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit perfectly. Work well and is very quiet. Only gripe is that it is slow on the ice production....but overall still a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits counter width and I am able to open my dish washer across from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win $400.00 gift card

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, there is plenty of room for 2-4 people. Need to replace filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far l love my new side by side! Very quiet. Has lots of room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, but finish is not durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is not durable. We love this fridge - it's simple, big enough, works great. But the finish scratches very easily. We are a household that does not have kids and the fridge has several dents and scratches already (6 months in). I would not purchase this finish again from Samsung. We furnished our kitchen in the Black Stainless finish and are already seeing the wear and tear - way too early.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung counter-depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With supplies limited, we were able to find this refrigerator. We love the counter-depth and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    an OK Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good fridge for those with limited space but the thermostat seems to be off by 5 degrees when its set to 42 its 37 when its set to 40 it's 35 you get the idea i have verified this with 2 different thermostats one manual and the other digital Samsung might be good at Tv's but when it comes to appliances they are OK not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you fact that the handles are built into the doors! Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I purchased. I got the dishwasher to match the refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Refrigerator that does what is should--slow making ice/no light on door, but it keeps food cold.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new purchase of our Samsung Refrigerator. Welcome to the family. Our Ice makers should dispense ice roughly every 90 minutes. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    So far really happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy inside. Cooled quickly. Wish shelves were adjustable but otherwise very satisfied on day two. Very quiet. Handle-less exterior makes for a sleek built in look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator…runs very quiet and controls the fridge and freezer perfectly..storage bins are not flimsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a fridge with water and ice in door so we are loving it!!My dog is getting used to the noise the ice makes. lol great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! It has everything I need with water/ice in the door, great lighting inside, spacious and looks good on the outside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic parts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the ice maker broke. Literally plastic parts broke off and were served. Warranty is only 12 Months for anything other the compressor. Looks like some of the ice grinding parts are made of plastic. Also if you intend to buy check out the drawers or lack of drawers. I did not notice until we got it but only two bottom drawers nothing in the middle

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you informing us about your experience with the ice maker. Let's help you with this, AndrewD.

      We highly recommend reaching out to our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST to purchase the compatible ice maker for this refrigerator model. They can check the compatibility and availability of the parts and accessories you wish to order.

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147568969, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

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