The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
EXCELLENT SERVICE AND GREAT VALUE
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Service from both, the technician and the sales person (Jonathan)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for a general refridgerator. Ice maker slow and takes forever to get ice out to glass. This is a basic fridge. if you want bells and whistles, this ain't the model.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
I would recommend this to a friend
Cons mentioned:
Ice maker performance
Rated 3 out of 5 stars
Good value for the price, but not without flaws.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The good: it’s sleek, space efficient, ice machine is quiet, cube size just right. The bad: it’s basically a black stainless coating so it scratches really easily and paint comes right off. Samsung doesn’t make a touch up paint for it. Also, shelves inside are not adjustable. You can remove them, but not rearrange. Lastly, comes with no drip tray for the water dispenser. Which is so dumb. Because it drips quite a bit. For the price, it’s a good refrigerator. It’s just not perfect.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi ck76,
Thank you for your honest review. We are here to help with your Samsung refrigerator.
We always value customers who are keen to give us their reviews. I will be sure to pass on what you have told me to our product team for current and future product development.
We do manufacture touch-up paint for our home appliances. Please visit the website of our authorized distributor for parts and accessories website I have shared below.
http://www.samsungparts.com/CustomerService.aspx
I have shared a Samsung link below that can help with the water dispenser unit of the refrigerator, link contains a video as well to easily follow the steps.
Samsung refrigerator water dispenser issues (4th radio button): https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
Should you need more assistance, please feel free to get back to us via the following options: