Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 11619569
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
no title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible experience, nothing but trouble from the day we started this ordeal
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the review, DugganK. We would love the opportunity to discuss your refrigerator to determine how we can best assist you with this.
Please reach out to us directly on the following options.
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067581) to help our team pull up your information.
Have a great day.
^Camille
Not Good For Families!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every single touch shows on this fridge. nightmare when you have teenagers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize for your experience with the fridge showing fingerprints. We appreciate all observation that helps us understand how to improve our products and services.
Here is a link to help keep your fridge in its pristine-looking condition.
A plan for keeping your Samsung refrigerator clean
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144906458) when you message us to help our team pull up your information.
Have a great day.
^Charles
Poor refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, poor stores . Not cool so we’ll and very small inside
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know that your fridge plays a critical role in your family's diet, MariaD! Let us help you improve its cooling performance and maximize its space.
Most cooling concerns can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Please see these links for specific instructions:
https://youtu.be/ogwmuhLH4G4
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
These links will help you maximize the space in your refrigerator:
https://www.youtube.com/watch?v=pN8js9mZrXI
https://www.samsung.com/us/support/answer/ANS00063107/
Here is an additional resource to help you organize your fridge for more space:
https://www.samsung.com/us/support/answer/ANS00084845/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145221032) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
issues with fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice and water do not work. service repair needed for brand new fridge
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142781018. We thank you for being a part of the Samsung family. ^Brad
- Cons mentioned:Ice maker performance
Pitiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! Refrigerator has no light on ice maker. Had two weeks and needed service for the ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Day,
We're pleased to be of service, Patti. Let us assist you with your refrigerator!
It would be great if you could give us a few more details that led to what you are experiencing with the fridge.
Please feel free to get back to us the soonest via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145305769, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design, Noise level
Love it.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Sleek design, quiet running, cold water, ice on touch, constantly cooled abd frozen sections. Finger prints and smears wipe right off. Delivered on time, per plan. Whats not to like? LOVE IT!
I would recommend this to a friend - Pros mentioned:Noise level, Size
Jack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had our Samsung for almost a month and couldn't be happier. From the fingerprint resistant stainless to the icemaker, it's been great. Our last two units were Kenmores that failed in less than 5 years. After considerable research we decided on this unit. After ordering from the Duluth store, it was available for pickup in just a couple days. Even though its a counter depth unit, it seems to be more spacious, has great lighting, produces more ice than needed and is incredibly quiet. Would recommend to anyone without reservation.
I would recommend this to a friend - Pros mentioned:Design
Great looking fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge, modern ,great interior, features
I would recommend this to a friend Investigate your electrical service before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to returned it. It doesn't work in an electrical line where there is also a GFIC. Replaced it with a US made unit that works fine in such line.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. This is not the experience we expect from our customers. We’re saddened that you no longer have the product, but we hope to work with you again in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
—Vannesa
- Pros mentioned:Noise level, Size
Could not ask for more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ask for more.....this refrigerator was the perfect size, and perfect fit, (no issues with door swing). Very quiet as well. Love the simple ice/water dispenser on the door. Don't need a lot of useless bells and whistles! You get a lot for the money with this Samsung.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Happy with my purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like the sleek design and the fact that it has no door handles. Everything is functioning good so far. Delivery and setup was fast and easy.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Roomy, works great, exactly what I was needing!
I would recommend this to a friend - Pros mentioned:Noise level
Good Fridge - Looks good and functions well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and smooth. The team did a great job to plug in everything. Removing the protective covering on the inside of the fridge was a bit cumbersome. Since the fridge was plugged in and it cools really fast, the removal and initial cleaning has to be done very quickly. I have a small kitchen and requires a counter depth fridge. This one is perfect. The lack of handle was also a nice touch as it means that the fridge sticks out just a little less (by about 1+"). The fridge is generally quite quiet and the only sound is when the ice maker is working. The dispensed water is also cool and not chilled. Perfect temperature. Very satisfied overall.
I would recommend this to a friend Side by side Refrigerator Samgsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good services! and good quality equipment work good
I would recommend this to a friend- Pros mentioned:Size
Holds more food than expected. Looks great too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We gave away our old French door fridge which was a standard size fridge because it took up too much room in our small kitchen. We were afraid a counter depth fridge would force us to cater to family gatherings less often though due to less cubic square feet. We were pleasantly surprised to see that ALL our food from the standard size fridge fit into this new fridge and were honestly quite shocked. I think its because this fridge makes good use of door shelves to hold more food. Bonus that it has no handles (thus giving us more kitchen space) and that it looks superb. We are happy with this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Samsung 22CU Counter depth side by side Frig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good compact Frig - easy to use and appearance is good
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator the color is great and it works great the ice the water the space on both sides i luv it i will purchase something else from best buy
I would recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room in the fridge and freezer. Shelves are arranged nicely. The bottom refrigerator drawer is too pretty small though. Ice maker works well but is noisy and the holding cup for the ice is pretty small. My husband and I usually empty it by bedtime, but then it fills up again during the night.
I would recommend this to a friend Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice roomy fridge Only thing we have found we didn’t like is the ice maker sometimes doesn’t dispense ice. We have to take out tray and break up ice
I would recommend this to a friend- Pros mentioned:Overall performance
Gimme time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeling is going on here. Don’t have a stove/oven connected yet, haven’t stored anything but drinks and such. The fridge is working fine for what we’re asking of it. Real test comes later on down the road.
I would recommend this to a friend
