Customer Ratings & Reviews
- Model:
- RS25H5111BC
- |
- SKU:
- 3516002
Customer reviews
Rating 4.2 out of 5 stars with 1540 reviews
(1,540 customer reviews)Rating by feature
- Quality3.9
Rating 3.9 out of 5 stars
- Value3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
- Cons mentioned:Delivery
Rated 4 out of 5 stars
Overall ok refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of ice made, water is always very cold. Plenty of room in the freezer. Shelves in the refrigerator have limited position slots, wish it had more options for setting the shelves. Sufficient room on the doors for bottle/ gallons storage. Good size drawers. Free delivery but what an ordeal. You get an automated call the night before, telling you the timeslot. You cannot choose what time works for you. If you want a specific time you have to pay $75. The first delivery of the refrigerator I had to refuse because the door was damage and they do not set up a new appointment until they return to the warehouse. Once I got the second refrigerator they messed up on hooking up the waterholes. I had to wait and set up a service call to have a tech come out and fix it. The delivery part is the worst Best Buy has to have more of an oversight on their contractors.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Lighting, Space
Rated 5 out of 5 stars
Great Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice with plenty of storage space and very quiet. Love the soft LED lighting inside and the digital control panel on the front.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend Rated 5 out of 5 stars
Love the Samsung Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive piece, love the freezer glass shelves, lots of space for food because ice maker is on the door, love it! Love having the really easy to use digital display, water dispenser, crushed ice feature and the digital on off switch for making ice. This fridge fits in my space so much better than the previous fridge. Since a new purchase, I haven't had time to notice if produce lasts longer...if it does last longer, that will be a great feature too! I can't stop looking at it...looks so beautiful!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Love my Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We searched to replace our almost 13 year old Fridgaire fridge. We went to Best Buy and they suggested the Samsung Side by side, it is beautiful and very quiet. Only thing is we cannot put our magnets, don’t want any scratches on it. So far we love it.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend Rated 4 out of 5 stars
Great Storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price. The design is great and everything functions well. The door space is really good for drink and condiment storage. Bins in the fridge and freezer are great for organization. The ice maker works well and the ice is housed in the door in a detachable ice bin. Great for filling small coolers. Takes a good day to fill though.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had any issue with this product, works great! Great product with reasonable price. Would highly recommend!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend Rated 4 out of 5 stars
Nice Fridge, Looks Good, Inside Lights A Tad Dim.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previous GE refrigerator gave up the ghost more or less on the 10-year anniversary mark. Chose this after looking online and then checking it out in the store. Liked that the ice-maker was in the door. Lot of room. Well thought out. Only thing that doesn't make sense is that the inside LED lights are very dim. It is like looking inside a dark cave.
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
louder than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wasnt nearly as happy with the fridge as I expected..are 20 year old fridge was so noisy thought this one would be silent in comparison but it's not...doesnt bother me a bit...water comes out slow...besides that I love it..picky woman might not love it as much
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Samsung make excellent products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung make excellent products. The features on this refrigerator purchase were stellar, esp the LED Lighting and Spacious cabins.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend Rated 5 out of 5 stars
Great looking refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a good amount of space. The side by side was selected because we were on the fence about the french door refrigerator and liked our previous side by side. We choose the normal stainless steel exterior. It's not smudge proof but much better than our previous stainless steel refrigerator from Kenmore. The only thing that I don't like it the amount of water pressure when getting a glass of water from the door dispenser. I have not checked the manual for adjustments yet.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Excelent product so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product quality, is very quiet, have plenty space and energy efficient.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected! It's a bit smaller than my previous one but I'm fine with it! It's fits my needs! It's hard to fit the gallon of milk on the door trays. So if you buy those you might want to consider a different one. Just take an empty one with you when you go to the store for fridge hunting ;) overall I'm happy with it!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friendRated 4 out of 5 stars
Very nice !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LED lighted freezer and the digittal temperature control. Very easy to adjust . I also like the adjustable shelves and drawers.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friendRated 5 out of 5 stars
Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for another refrigerator and bumped into this open box Samsung fridge. It exceeded our expectations with the standard bells and whistles. What we liked best about it, was the energy efficient lighting. Great Buy!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friendRated 4 out of 5 stars
Pretty okay fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bit dark inside. I wish there was brighter lighting.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend- Cons mentioned:Delivery
Rated 2 out of 5 stars
Check product when delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the refrigerator doors shelves was scratch like it was scraped on concrete. Plastic was left under rubber! Too bad I wasn’t there for the delivery, had to arrange for someone else to be present due to 4hr delivery windows!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I love being able to have ice when I want it!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friendRated 1 out of 5 stars
Keep searching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Samsung fridge over a competitor brand because the in store employee told us it was the best option in our price range. What he did not mention to tell us is that Samsung fridge/freezers have a history of ice maker issues AND that the filtered water we would be getting wouldn't be completely filtered or cold. We've had a Geek Squad member out twice to see if they could fix our ice making issue and both times we were told 'that's just how this freezer is & because it's energy efficient the ice quality will suffer'. We have to get an ice pick out 3-4 times a week to break up frozen blocks in our ice maker.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool fridge. It’s the best decision purchase we have made so far.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friendRated 1 out of 5 stars
overrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge 3 years ago. Spent a decent dollar on it and it is not intended for a family of seven. Really hard to get to foods because its so narrow. Ice machine lags. Food in the drawers does not stay fresh very long unless you have the temperature really cold which is contraindicated if your trying to save money on energy. I was spoiled with a Whirlpool prior to this one and I regret this purchase. The bottom drawer failed under the first year. It was a headache dealing with the manufacturers to get a replacement under warranty. Keep sending us the wrong parts. We gave up after about the second wrong replacement part. I was really looking forward to having matching Samsung appliances as I also have the microwave in the same color and style. My third purchase would have been the Samsung dishwasher.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, RFig! Samsung will use this information to help us continue working to improve the overall customer experience. ^Jecca