Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 6329899
Customer reviews
Rating 4.2 out of 5 stars with 2667 reviews
(2,667 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cycle time
Rated 5 out of 5 stars
Samsung linear wash dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, Super quiet! When it's running, you can't hear it. Time on door shows you that it is on. I head read other reviews about dishes not getting dry, because of no heat dry cycle. This is not a problem because dishwasher has a fan at the end of the cycle that automatically goes on and door automatically pops open a few inches. Very versatile and adjustable racks an tines. Flip down option for larger pots or mixing bowls. 2nd rack will go up or down 2 inches to accommodate lower or upper rack. 3rd level good for utensils and other small items. The normal cycle seems a bit long at 2 hours, but the express cycle for 60 minutes gets the dishes clean, so that's what we have used on a regular basis. Very happy with this purchase! Highly recommended.
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Connectivity and cleanliness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well designed dishwasher. 3 trays, wifi connectivity through the smart things app, rinse aid storage and front display. Clean lines and silent operation. Well done, Samsung.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Amazing dishwasher!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher!!! This unit is so quiet we keep forgetting it’s running. On several occasions I or my wife have opened the door because we forget it is running. We had a party recently and had 18 place setting in the machine and still had room for more!! I would highly recommend this unit and say it’s worth every penny.
This review is from Samsung - Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Navy Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Wonderful machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. Cleans and dries the dishes nicely. Very quiet machine. Don’t even know it’s running. We would definitely recommend it. Love the color.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Fingerprint Resistant Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
The quietest thing ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome! The quietest machine I have ever heard! I live in a 2 story house with an open floorplan. You hear everything happening in just about every room. So to try and run a load of dishes in a dishwasher can be irritating when you are trying to watch tv, have converstation with company, etc. But not with this one!! I forget sometimes that I have it going because I can't hear it. Lots of space, adjustable areas inside, easy to use, lots of wash options, and the best part: you clean the outside with a wet paper towel and if really dirty...a little soap! No more stainless steel cleaner!!! Love that! I highly recommend.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher that gets dishes squeaky clean! I’ve never had a dishwasher that’s as quiet as this one. It’s so quiet that you can be standing next to it and don’t even realize it’s running! Worth every penny.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Consider this dishwasher for your next purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet! Cleans extremely well. Like the door pops open when cycle ends!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Cleans great. No need to pre wash my hand. No streaks after dry. Nice and quiet. Great capacity.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello HotRod87! Thank you for your review and for choosing Samsung.^Nic
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Value Packed Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While remodeling the kitchen in our recently purchased home we replaced all our appliances at Best Buy. We had been looking at a different brand dishwasher that was not available anytime soon. We decided to purchase this Samsung and to say we are pleased is an understatement. From the Best Buy installation to the ease of use to the silence of this machine while running it is amazing. Everything comes out remarkably clean and number of cleaning options are endless. A definite value packed dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Dishwasher!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about a month and we are living this dishwasher! It is even removing old stains from plastic. So quiet I cannot even tell that it is running.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good but returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had our Samsung dishwasher for about two weeks and it developed a leak out the front door at 2:04 minutes during regular cycle. Since we just purchased the unit, we decided to exchange it for a different brand. The unit is very quiet and we love the digital time display.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Outstanding dishwaher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet if it didn’t beep you wouldn’t know it’s running. Cleans well very happy I purchased. Highly recommend this unit.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Cycle time
Rated 5 out of 5 stars
Nice quality workmanship
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most quiet dishwasher I’ve ever had! It does an excellent job. I don’t understand why it takes so long to wash. A quick wash is 60 minutes a normal wash is 2 1/2 hours. It seems excessive to me. The door pops open an inch or so at the end of the complete cycle to allow air in.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 2 out of 5 stars
Good, far from great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the positives. The thing is quiet. Super quiet and what isn't there to love about quiet? Does it do an adequate job of cleaning? Yes. Drying? Very good. Which on the face of it, should be enough to make this a great buy, but it's got some problems. 1) My dinner plates are a standard plate size (10.5 inches) and if I lower the second rack so I have more second rack space the swing arm hanging off the rack knocks into the top of the plates and won't spin. Doesn't spin, so the second rack doesn't clean properly. 2) Can't clean large bowls on the bottom rack. I'm not sure exactly what is going on, but my guess is that because the lower swing arm moves back and forth instead of spinning it will not clean any large bowls put in the bottom rack. In fact it leaves like a weird residue in them, and then I have to take them out and hand wash them. 3) The third rack is designed poorly. This is gonna be a challenge to describe, but because the rows that separate the utensils are at the close end instead of the far end you can not load knives next to forks and spoons (the knife handle is wider than a fork handle, and the rows are too narrow). So the easy solution is to load them on the opposite side of the rack...but wait, if you do that and you want to lower the middle part of the rack to hold, for instance, a large serving spoon, then the knives will slide back and won't stay in their place. This is sort of annoying and as long as you keep that middle part up everything works. 4) The app is a joke, at least on an iPhone. Sort of works, but is buggy. Definitely not ready for prime time. 5) The buttons you push to choose your cycle and to power and start don't have a tactile response. Again, this sounds minor, but if the button actually pushed in, you would be able to tell you've done something. Does it do a good job of cleaning and drying, yes, excluding the things I mentioned above. Would I recommend this dishwasher as a buy? Nope.
No, I would not recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Reliability
Rated 1 out of 5 stars
Think we got a dud.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar in the bottom arrived not attached. That should have been our 1st sign to return it. Now the thing does not want to drain and gives us an error code. We checked all possible things and ran thru it again with the Samsung rep. They said it needs service. Samsung scheduled serving before they realized that they do not have people in our service area (within a 2 hour drive of Seattle--really??) Then they were going to call when they found someone who could do the work. Never called us. We called back and they said that we'll have to return the dishwasher since nobody can come out. They will call or email when they have arranged that with Best Best. No call or email yet!! This situation has been limping along for over 2 weeks. It's my busiest season for a dishwasher since I rely on it to save time on washing & sanitizing canning jars. I am BEYOND frustrated!!! We were impressed with the quietness of it when it was working. The bar on the bottom was unreliable and would occasionally pop out and make a whole load need to run again. (I see now that another person wrote about the same problem in a review). This is not the experience I expected when I chose this machine!!! For $900, this thing should last a LONG time!!! I have owned many samsung products, and this is the 1st one that is useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us. ^Lo
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet, with our kitchen next to the family room. We can run the dishwasher at any time and not be bothered with noise. And it cleans great.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent DW and value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. Its extremely quiet. I would say this one has active noise cancellation feature!!! It does the job perfectly and continue to monitor for its performance. A third party team came for installation and did a great job. Enjoying the DW...
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Absolutely LOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! Super quiet, super sleek, super awesome. I upgraded from my old GE and I am glad I went a little higher on the buck side because I cannot hear this thing when standing right in front of it. Absolutely love it. Hope it stays around for a long while.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase of this dishwasher. Not only is it very quiet, but it cleans the dishes really well. I love that it sings to you when it opens the door to dry the dishes. I’ve only had it for a week but so far amazing.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
This is my 2nd dishwasher in as many years.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the first dishwasher, same model, for a year before the tub started leaking. I caught it in time before it could do any major damage to floors and counters. Since the tub was separating, it was a total write off and I was given a new one. Second dishwasher was delivered in March or April of this year. FFW to today and the linear arm stopped moving. So, I call BB and they refer me to Samsung because it was still under manufacturer's warranty. After numerous phone calls that went nowhere, an hour and a half spent online trying to find a customer repair number, I finally find a way to text Samsung. I explained everything in great detail via text, along with serial number pics and pics of the problem, and they still had me jump through the weirdest hoops. The Samsung rep told me to add clean dishes and soap because that will activate to broken linear arm. I SWEAR TO GOD!!! Look at the attached pic!!! Somehow I got the soap activated linear arm. An absolute nightmare. Plus, my 2 year old Samsung fridge is starting to freeze my food and the freezer just thawed everything one night. But hey, my $100 Samsung microwave is working just fine. I've been kicking myself for not upgrading to a Bosch dishwasher. The only thing I've got going for is this Samsung dishwasher will assuredly have a catastrophic failure in the next 12 months and THEN I can get the Bosch. STEER CLEAR OF SAMSUNG PRODUCTS!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sackimoto, we understand the frustration you have with your dishwasher's linear arm and your refrigerator. We want to speak with you directly to provide support and explore options for fixing your dishwasher's linear arm, as well as assist with your concern regarding the refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150298601) to help our team pull up your information.
Have a great day.
^Camille
























