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LukeS Posted
It is efficient and quiet. Very pleased with the purchase.
JamieH Posted
Looks fantastic. Easy install. Very quiet and the top rack was exactly what we were looking for.
LaurenD Posted
Was SO fed up with my old dishwasher do I went looking for best and found it. This dishwasher is so fabulous, a real time saver, super-clean dishes that are dry! Quiet, has lots of washing options (“pre-blast” and “storm wash” are my favorites ) which I love, is very quiet so no disturbance in my smaller house. There’s no downside to this dishwasher and I’m delighted to own it!
BroKnu Posted
The original unit we recieved had a defective control panel out of the box. Best Buy did exchange it for a new one but it was very inconvenient having to install, uninstall and reinstall especially for spending a considerable amount for this dishwasher. After receiving a working dishwasher we are mostly happy with the unit althought it doesnt dry very well. My biggest issue is with Best Buys polices. The employees I dealt with at our local store were all rockstars, unfortunately its impossible to call and get ahold of anyone at local stores and are instead routed to a call center of people who have no more information than the website has. So to get any real help you have to go in to the store We have 5 Samsung appliances and the only one that isn't great is the dishwasher.
Posted
Greetings,
We can only imagine how frustrating it must have been to install a new dishwasher, remove it, and then go through the entire process again. That is a significant amount of effort, especially when you have invested in what should be a dependable appliance. We truly appreciate your patience throughout that experience.
It is great to hear that the replacement unit is performing better overall and that you have chosen Samsung for five of your home appliances. Your loyalty means a great deal to us. At the same time, we understand how important drying performance is to the overall experience. A dishwasher should leave your dishes ready to put away, not needing extra attention.
If your Samsung dishwasher is not drying dishes as expected, you may find the following troubleshooting guide helpful. It also includes helpful hyperlinks within the article for additional support and detailed instructions.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152190163 to help our team pull up your information.
Leo
RachelleV Posted
Nice design, super quiet, and the white glass selection looks nice and modern.
Laura Posted
I love it, it’s quiet and efficient. I don’t use the top rack very often so keep that in mind if you want something without.
farmgirl Posted
Looks great and cleans great. Love the auto release feature and third rack.
Christ85 Posted
Very quiet washes the dishes very well and it looks great, if you’re looking for a white dishwasher this is the one to get. Only con is that it is loud when pulling water into the machine but that could just be my pipes.
JonathanB Posted
looks great with the white glass front. the inside components could be a bit more solid and seem to be too plastic-y and definitely not rock sold so we'll see how well it holds up over time.
MononaMan Posted
This a very efficient dishwasher- it is also extremely quiet. We have a very open floor plan with a smaller footprint - you can’t even tell this dishwasher is running! The installation team was outstanding too! Fast, knowledgeable, courteous and friendly.
ARod Posted
Easy installation with Best Buy’s. Quiet, stylish, and cleans dishes amazingly!
TitanJ Posted
This is the best dishwasher we've ever owned. My house hold is big Samsung fans and this does not disappoint. You can even control it with your phone! It gets everything clean on the first wash. The third rack is great for extra silverware or for spatulas and things like that
KipDaranikone Posted
Amazing dishwasher- super quiet, clean, Top rack is so nice for chopsticks, so glad we bought this… very happy with our order…
TrinityM Posted
I love that when it runs, it is quiet. Not too fond that it doesn't completely dry, I still see water spots. Love the 3rd rack for spoons and if you have chopsticks!
DONK Posted
We picked up the dishwasher, checked parts, missing 2 leveling feet and kick plate was bent in 2 spots. I must have spent over 3 hours trying to get the parts. Ai told me the warranty was off since I purchased it 2 years ago. It’s AI when you call and AI online. Takes an act of congress to get a live person. Terrible customer service. The smell is so bad from the insulation around the dishwasher. It’s worse when you run it. I gave up and had the 2 leveling legs 3D printed. The smell doesn’t seem to be lessening and it’s permeating into the next cabinet where I have food stored.
Posted
Hi DONK, we can see how having clear answers and dependable support matters, especially when working through setup steps and noticing conditions like scents during use matters.
Normal use conditions can contribute to changes in air characteristics inside a dishwasher over time.
This guide provides troubleshooting steps for odor-related conditions:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Since the leveling feet and kick plate relate to the unit at the time of pickup, Best Buy is best positioned to assist with replacement parts or exchange options. You can reach Best Buy at 888‑BEST‑BUY (888‑237‑8289) or visit www.bestbuy.com.
If you need to connect with Samsung Care, you’re welcome to reach out. Please have this reference number available to help us assist you more efficiently: 1152541299.
Thank you for taking the time to share your feedback with us.
Khristine
Samsung Care
Melvin Posted
Excellent product. Runs very quietly and looks great.
Jono Posted
I feel like dishwashers are basically all the same inside these days. I checked out the racks, filters, and soap dispensers across all brands and models at Best Buy and they were essentially identical. This unit cleans the dishes very well so far. Just a couple concern areas: 1) the circulation pump seems to be making a super high pitched 13khz sound. I might even return it for the same model while I can. It sounds like tinnitus. 2) Overall the dishwasher is louder than I expected in terms of water splashing sounds.
YeseniaF Posted
Cleans well, love the three racks, easy to load and unload
WilliamY Posted
It’s very quiet for being a dishwater! Cleaning is great don’t leave water streaks on glasses..
John Posted
Very quiet, matches the rest of the line. Cleans well and has an adjustable center rack.