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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.6 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers consistently note that this dishwasher is quiet and cleans well. Many are also pleased with its large capacity and stainless steel appearance. However, there are complaints about its drying capabilities, with some customers reporting that their dishes are still wet after a cycle. Others have experienced leaking and issues with the product's durability, such as peeling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,326 reviews
  • Pros mentioned:
    Cleans well, Quiet

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet that the first time i ran it i didn't even know it was running which is a hugh plus.the semi bad is most things come out spotless and then there's a couple things that come out looking like it isn't washed at all. but i'm a guy and i expect to clean everything which i know isn't going to happen.Over all i'm happy with it and would buy it again

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Warranty

    Rated 2 out of 5 stars

    Works great if it ever gets fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sixteen days into ownership and the lights began flashing and dishwasher became unresponsive. Best Buy wouldn't help because we didn't buy the Geek protection so we were only protected by them for 15 days but Samsung does have their automatic one year warranty. It took one week for the service person to come and he didn't have the right parts because a clerical error somewhere. He said it will be another week. We will see if they fix the problem on Tuesday. When the error came up, we found, by searching online, not through the Best Buy reviews, that there is a water sensor problem with Samsung dishwashers. The dishwasher was wonderful during its short life span. I will not buy any large items at Best Buy again....15 days is ridicules.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Quiet, quiet, quiet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this machine, is that it is whisper quiet. I mean we could be standing next to it and still not hear it. Secondly, the rubber tipped "fingers" seem to be a little misplaced. Either that or i dont know how to load this machine yet. 98% of the items come out spotless, every once in a while i get a dirty one, which may also be due to me not knowing how to load it properly. The only real complaint i have is that the items still come out a little wet. I think i have figured a solution, once the load is complete let it dry for about a half hour, then open the door to let the steam out. I think this is due to making such a well insulated machine, that it does not allow the heat to escape, which in turn causes the condensation to occur. Once you learn the little tricks this is a great machine...

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for your feedback, redman618! For the best drying performance, be sure to use a rinse aid, select Sanitize, if appropriate, and leave the door closed until the cycle is complete. This will enable the Condensation Drying technology to work properly...the residual heat on the dishes will evaporate the water and allow it to condense on the dishwasher walls and drain out the bottom. Keep in mind that plastics may not dry thoroughly because they don't stay hot, and pooled water in concave surfaces of cups won't necessarily be able to drain.

      Hope this helps!
      Ms. SamsungMsSamsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had good luck so far. Gets dishes clean and are typically dry when done, but usually wash in sanitize mode. Takes a while to complete cycle though (2.5 hrs). Only real complaints so far are not being able to open during cycle and have it finish where it left off when door is re-closed and not having a "clean" indicator of some sort.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I can say is my wife loves it.as I said it's very quiet and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Stainless steel

    Rated 4 out of 5 stars

    So quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matches the rest of our kitchen appliances. Because of the nature of open concept homes, our kitchen has no wall between it and the living room where we watch TV. Our old dishwasher was too loud to hear over, so we'd run it at night. With this one, we forget its even running until the end-of-cycle chime sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    Cleans well...Drying not so much...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are clean even without the typical "pre-wash", quiet enough to where if you leave the kitchen you cannot hear it. Does not dry as well as expected using the normal cycle... using the sanitize cycle does a little better. We have many Samsung products and have been happy with all of them... Washer/Dryer/TV/and now Dishwasher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous dishwasher we had but as the specs say it does not have a drying mechanism. We do use the sanitize button and that helps a lot. But we still either have to hand dry some or let them air dry on a mat after its finished and left overnight. Otherwise it's awesomesauce! Oh and like other stainless steel appliances(if you choose that option) you need the special wipes to keep it looking so fresh and so clean clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 4 out of 5 stars

    Nice and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher replaced a 25 year old dishwasher that sounded like a jet plane taking off. And it didn't clean the dishes well. This one is quiet and cleans like a dishwasher should. You have to use the jet dry to get the dishes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    washes well and is quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well and is a quiet dishwasher. The only problem with the actual product I have are the plastic covers in the inside they seem to hit the side of the dishwasher when you push the tray in so you have to watch that. Otherwise I love it. Unfortunately best buy delivery was beyond the time they said I was late for work and they knew I had to work. I was in such a rush to get to work because they were 2 hrs and 16min late I didn't really look over my dishwasher and by that I mean I end up with a dishwasher that has a couple dents in the front and scratches it's pretty noticeable. Not to mention I had to make a special trip 45 min away to the store to pick up that bottom splash guard they forgot to give me. (Cover for the electric in the front)

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Very quiet, cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel interior makes this the quietest dishwasher we have ever had. We can turn it on during a dinner party and no one knows its on. You can run it at night without disturbing your sleep. Cleaning is exceptional, coffee mugs that had remained stained for years were suddenly sparking clean. There is no drying cycle, but the steel interior reflects the heat of the water back into the unit, if we run at night dishes are virtually completely dry in the morning. Very energy efficient and you can use minimal soap and still get great results.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    It is a good dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet. ☺When installing, it does need to be put in perfectly level or it won't function properly. I kept getting an error message that there was to much water and would not finish the wash. After that fix it works pretty good, but it does not dry them very well. It's a good washer overall.

    I would recommend this to a friend
  • Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    Quiet Running, Good Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of online purchases, butI really never write reviews...just don't want to take the time. But in this case I thought I'd leave a review for what has to be the quietest dishwasher we have EVER owned. We've had a couple dishwashers in this home. We have a great room, so extra noise from the kitchen area tends to disrupt conversation around the dinner table, or in the living area, and it would really irk me when we were trying to watch a movie and have to turn it up for the dishwasher. I cannot say enough how absolutely silent this machine is! There are occasional little sounds when draining, etc., but other than that, most of the time we don't even know it's on! Additionally, the overall build quality seems to be pretty good and the fold down dividers helpful in loading a variety of items. My wife's only complaint is that it seems to leave some excess water here and there on some of the items that she has to hand dry. Not completely dry like our previous two did. Overall though, that's pretty minor compared with our overall satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal love the handle and stainless inside. Quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Stainless steel

    Rated 5 out of 5 stars

    Great dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher for an excellent price. It was the only hidden control stainless steel with stainless steel tub dishwasher under $400. It's quiet, cleans great, looks great! We installed it ourselves easily!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Stainless steel

    Rated 5 out of 5 stars

    3 Loads and counting....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to try three different cycles thus far: express wash, sanitation wash (sterilization of canning jars), and normal wash. Each wash cycle processed with mimimum noise and I didn't notice any items with water spots. Plus, I really like the self opening feature after wash completion. So glad I traded up a model! I brought a lower model initially, had it installed w/o using it, but returned it b/c it didn't match the look of my other appliances. I didn't want to spend the extra x amount for an appliance I don't use much. However, achieving a desired look won out. I'm thankful that paying the difference, and receiving a courtesy adjustment for shipping delay, lessened the blow. I'm looking forward to trying the other cycles!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Nice dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because it was on sale. I did not read reviews until the next day, and there were some that were not good. I did go out and purchase the extended warranty after that. From talking to others, this machine will work fine if you use the rinse aid to help with drying and spotting which I did. No problems at all, and very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a top of the line dishwasher, but for the money spent, it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    Quiet and cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is that the dishes don't always dry completely on a Normal wash setting, otherwise, no prewash is necessary and the unit is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 4 out of 5 stars

    Average or slightly better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have all the other appliances that match. It is quiet, has a lot of space inside, and looks great. Had some initial issues with the settings, but once I figured out what worked best (heavy with the sanatize function on) it does the job. Dishes come out clean and mostly dry.

    I would recommend this to a friend