Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,399.99

Customer reviews

Rating 4.3 out of 5 stars with 525 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the 26 cu. ft. 3-Door French Door Refrigerator with CoolSelect Pantry for its spacious interior and ample capacity, highlighting its quiet operation and ease of use. Many appreciate the stylish design and bright interior lighting. However, some users have noted issues with the ice maker and the susceptibility of the door handles and exterior finish to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 525 reviews
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fits my families needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great for our family of 4. The shelves are adjustable and we have no trouble fitting our food in it. The ice maker can be loud when it's dumping ice but the filtered water comes out cold and my family drinks more water now! Overall I'd definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Compact and Roomy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it’s roomy but compact for my condo. It keeps my food fresh longer and has a magnetic front! My one criticism is that it runs a bit loud at times.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Size and Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has created a great fridge. There's ample room in the freezer and the French doors provide great energy savings with humidity control opens for groceries. The water filter on the outside works great as well. The only thing is that water does tend to leak on the bottom of the filter after dispensing water, but everything works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Much better than the last double wide.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the room. This fits perfectly in my old narrow cut out slot for the fridge. Gives me 4 cubic foot extra storage with only a slight increase in depth. Like the French Door opening for the fridge. Spacious full or half access. And the pull out freezer has easy just bend over grab what you want access!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small fridge with lots of room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator. There is so much room in the refrigerator portion and the width with the two open doors, makes it truly special. I like the freezer being on the bottom as it is easy to get the products out. Also, the extra drawer on top allows separation between foods.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Reviews like yours are truly special to Samsung. We are proud to have you as a satisfied part of our family. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge for small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is very small with restricted amount of space, wanted an upgraded fridge, but most were too big. This was the perfect fit! Works well and looks great too! The handles could have been a bit sturdier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good fridge. It does not have the room in it as my old Maytag side by side. Also it is louder than my old fridge. At the end of the day it keeps my frozen food frozen and the beer cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Samsung product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have numerous Samsung products in house, TVs, cell phones, etc. Decided to try refrigerator. Very happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really happy with the refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought. I was worried as some reviews were not that good but we have had the refrigerator now for a few weeks and so far so good. It's very quiet. Makes a lot of ice. We bought it for our office and we have 10 people going in and out of it all day.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! The fridge is not only able to fit into our limited space, but it's large enough for tons of left overs and lots of freezer space. My favorite feature is the crushed ice. The ice machine makes a LOT of ice, so you shouldn't run out lol. I would recommend this fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very classy/sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It, Pretty Lights IN side Very Easy To See Your Food

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good value, beware of ice maker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator is good but the ice maker freezes over frequently. There seems to be a design flaw with the water line. The LED lights inside are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our house that our son lives in in Ohio. Delivery was quick, however, they did not hook up the ice maker/water. Delivery people were friendly and efficient. Refrigerator has more than enough space for my son and his partner.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Samsung Refrigerator French Door/Bottom Frezzer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice and seems to be well laid out. What I don't like is it makes a noise like a rattling at times until I give it a light whack on the side and then it stops the rattling. Also the ice maker will often continually change on its own back & forth from cubed to crashed ice when I haven't even touched the control button. Maybe I'm dong something wrong, but I wonder if this refrigerator has a mind of its own?????

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cackywon,

      Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly and the refrigerator making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. We will surely notate this feedback for better products and services in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      Understand the noises coming from your refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF26J7500SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144651083

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    products were great every thing I expected plus very helpful sales staff and I added the geek squad protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! The lighting is bright. The shelf that is next to ice maker flips up allowing for tall items is very convenient. The freezer is huge compared to my old side by side. The only negative is it is not smudge proof but I knew that before I bought it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad your love your refrigerator. Thanks for taking the time to leave us such positive feedback. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great looking refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this refrigerator and so far no complaints. It looks great and I hope it last a long time!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice so far, but the icemaker could be better. Like others have said, a little water comes out sometimes at the beginning, and it could be bigger and faster.

    I would recommend this to a friend
  • Cons mentioned:
    Door handle

    Rated 1 out of 5 stars

    Falling apart after 1 month, Best Buy doesn't care

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this unit after reading the positive reviews, but it's turned into a nightmare. We purchased the extended service agreement, but they're not doing anything to help - apparently they can do anything between the manufacturer's warranty and the extended agreement which kicks in after a year, even when the problems originate from the installer's negligence. On to the problems. In the roughly six weeks we've had the unit, the wheels on the deli drawer have broken off. There was no neglect, rough use, anything - one of the wheels just broke and now it won't slide. My guess is that whomever assembled the unit put the wheels on too tightly or something, or it's just a piece of junk prone to failure. Then on saturday the handle on the main freezer draw came off on the right side and slammed into the face of the bottom drawer, leaving a massive dent in the stainless. Again, this was likely a problem with the actual assembly, or it's just a bad design. So here I am with a 6-week old refrigerator that is literally falling apart, and no one at best buy will help, despite my even having an extended service plan. And the folks at Samsung said "that's pretty clearly a Best Buy problem, I can't believe they won't fix it!" My takeaway is that the refrigerator is a piece of junk that's going to be unusable in a year or two, and the once-great Best Buy has become a dishonest, corrupt business selling extended service plans that don't even cover their own installation errors. Both have lost my business forever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I have a couple things that might be able to help. You can purchase a new deli drawer to replace the broken one at SamsungParts.com or by calling 1-800-627-4368. I'd also like to provide this link (https://bit.ly/2QvAog2) that can help with the loose door handles on the refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge. Works flawlessly & as advertised. Will purchase Samsung products in the future.

    I would recommend this to a friend
Sponsored