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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,429.99

Customer reviews

Rating 4.2 out of 5 stars with 177 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the 26 cu. ft. French Door Counter Depth Smart Refrigerator, particularly its ice production, overall performance, and capacity. The refrigerator's design and size are also well-received, fitting seamlessly into various kitchen spaces. Customers appreciate the quiet operation and effective temperature control, ensuring food stays fresh. Overall, the refrigerator meets customer expectations with its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 177 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is vería good l love is great is very nice is cool

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Wow!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Wow! I love this refrigerator! The ice functions make me feel like a millionaire. There’s so much room! The doors are fantastic for my galley kitchen and keep the limited space from being too crowded when opened.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and gives an elegant look to your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant product and does what it says it would. Loved this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice at Last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet and produces lots of different shapes of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new refrigerator and it’s so nice. Have a regular ice maker along with 2 more ice bins in the freezer that makes two different sizes and it is so nice would recommend it to anyone looking for a real nice refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used for one month, stopped cooling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using for 1 month and both fridge and freezer stopped cooling. Took 3 trips for samsung repair center to get it fixed. 3 weeks later, fridge broke again and stopped cooling. Multiple unhelpful text threads and calls into samsung service center. $600 of spoiled food in the past month. Thought we might just have a faulty unit but many reviews online have had the same issue. Save yourself headache and do not buy samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      FloraG, we understand how vital a reliable refrigerator is in every household. Allow us to help.

      Below is a link to help you diagnose if your fridge stops cooling. Please click on the embedded word and watch the video included.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147253890) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for those looking for a good quality fridge at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the fridge. Rated it 4 cause we wish the freezer were a bit bigger and the water dispenser did drip a bit for the first few days (seems to be ok now).

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very Pleased

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We surprised our mom by getting her a new refrigerator ; the 2 gentleman who came to deliver and install were so professional and very polite...they were very informative about the use of my fridge i was not disappointed with the information give.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very spacious even for counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what my family and I needed this counter depth fridge was as good as I could find without going bonkers on the price, also I would definitely recommend this style if you eat more food you cook as opposed to frozen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great with the ice/water dispensor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few things about this. 1) The ice maker is in the fridge itsef, not on the back of the door like the LG. This type has been built this way for years, and the ice makers are prone to jamming after awhile. 2) this unit actually has 3 ice makers. One in the door that does "curved" and crushed, and 2 in the freezer drawer that do cubes and "ice bites". you can turn 1 or all of them off. now for the reason behind the 3 star review The water dispenser: it drips when not in use. apparently there is no check valve to prevent this. So even after you run a few gallons of water through it, it will drip about once per min for a few hours before it stops. This is the main drawback to this unit. They do offer a model without the water/ice dispenser, which is what we decided to go wtih.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, AntonH,

      Your opinion matters to us. We appreciate you taking the time to write down all the details of your experience with the fridge. We are continually improving our products and services, and your feedback is vital to that process

      Please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day,

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've only had this refrigerator for only 2 months, it turned out to be a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Great Looking Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice making options are great and the exterior is stylish. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Storage in freezer could be a little bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge but not a lot of storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with good features but doesn’t fit as much stuff, probably just due to being counter depth

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great refrigerator, great service from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Four kinds of ice an added bonus. Nice layout of shelves and freezer. Nicest refrigerator I have ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice ice baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST refrigerator I have ever had LOVE - it is a ice lover dream 4 types of ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and Roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model refrigerator. So much room and do not have to dig through items to find what I am looking for. The price is right!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Upgrade worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome upgrade for my home. So far it’s been great. 4 different ice types and more space. All that comes in handy here in the summer.

    I would recommend this to a friend
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