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Customer Ratings & Reviews

Your price for this item is $2,049.99

Customer reviews

Rating 4.6 out of 5 stars with 179 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, smart features, and Family Hub of the 27.3 cu. ft. Side-by-Side Smart Refrigerator with Family Hub. They appreciate the ample space, user-friendly touchscreen, and the ability to play music and access various features through voice commands. While some customers have concerns about the lack of an external ice maker, the overall positive feedback highlights the refrigerator's functionality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 179 reviews
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Average fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ice maker on the outside. Doors open too wide and hit the wall.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your review is very much appreciated, Reinaldo. For the doors not to hit the wall, we advise you to allow 2.5" of clearance on the hinge side of the refrigerator when installing next to a wall where the handle may make contact. Please see the link for the installation requirements. Turn to page 2.

      https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/gas-ranges/nx60a6311s/RS28A5F61SR_V6.pdfhttps://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/gas-ranges/nx60a6311s/RS28A5F61SR_V6.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145068198) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator, except for the ice maker. It doesn’t make enough ice for a glass a day.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Technologies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome piece of technology in n the house. Cant say enough about it. Only thing missing is water dispenser but it’s no biggy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Technology, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the technology features on the unit. I appreciate you taking the time to share with us. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good apart from ice maker is a little slow and doesn't fill all the way up. Built in speaker is also pretty loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our garage fridge died so we went looking for a regular fridge. The prices were literally $200 less than this model. This one was an open box item at BB. It's fairly simple except for the family hub screen which is amazing! We didn't need water/ice in door so it's perfect. So far, no issues. BB guys were prompt and even took our ancient Maytag away. The one negative is the tiny bits of packing plastic that are almost impossible to remove around doors.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very spacious and very convenient to have a note pad built into your refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for the Buck!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as far as the refrigerator goes, it is probably one of the best bang for the bucks out there. The only reason I give it 4 stars vs 5 is that the display is under constant updates. It is nice when everything is working, but then it will update and everything will change. I loved the set-up prior to the last update and now everything just doesnt seem as ease of use as it did before.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t get the correct fridge, but this one works well! Very roomy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Great smart refrigerator for a reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. The kids love the music and it's super easy to keep track of your grocery list. The only downside to this is no ice/water in the door. It cooled down quickly and a wonderful extra feature is the alarm when the door is open too long. This is helpful with little ones who don't always push the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good ice. Keeps my things cold real good like.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, high quality and useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge & Best Buy Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean look. The screen is fun for family pictures and handy to have web access. More than enough space. Choose to not get one with water to avoid cleaning & filter issues (does have ice). Our sales associate was very good. Frankly, better than appliance stores. We had a scratch on first delivery and had a new one in two days. Impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Water line

    Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my water line hooked up and I never would recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge in love with yhe family hub. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet,roomy fridge. Shelves are not adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Nice-fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice good looking fridge plus the screen function.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the smart features. This product is innovative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it this refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a very modern refrigerator and fun to use. Beautiful look outside and inside, and great inside layout. I gave it one star lower because I have to be careful while opening and closing as it leaves fingerprints. Very easy to clean but a bit annoying that every time I touch it there is a fingerprint :-) Otherwise a beautiful fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung, it's cold, easy to use and love the screen

    I would recommend this to a friend
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