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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4672 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,672 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items was on back order, but worth the wait & Great my wife love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frigbe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great survice came just in time for my house excelent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought this year <33 thank you very much

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lalo, we are happy to congratulate you on your new Samsung Refrigerator. I would like to welcome you to our family. Thank you for choosing our brand in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Refrigerate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice refrigerate, economy power consumption I will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STORE PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FRIDGE. BIT PRICEY BUT NOT A BAD CONSIDERING THE QUALITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling system and energy efficient. High tech with out a lot of buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a well made product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooled to desired temperature in less than 2 hr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection for the water dispenser was missing. Still pending for the day product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water/Ice dispenseris poorly designed. Water spills ALL over when getting water. Thia happens to adults, my children are forbidden to get water/ice because I'd the mess they made. I wish I could return this bad purchase i made, not knowing this was a "lemon fridge" :'( Also no cold food drawer. That's a NO, NO, NO.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dave J,

      We appreciate customers who take the time to provide us with feedback. We're here to help with your Samsung Refrigerator.

      If water spills all over, make sure to check the water pressure.

      If your water pressure is too high or too low, the water valve may not close correctly, triggering a leak. Your water line should have enough pressure to fill 6 ounces (or 3/4 cup) in less than 10 seconds. Dispense water into a measuring cup to confirm the amount.

      If, instead, you suspect your water pressure is too high, contact a plumber for assistance in reducing the water pressure. It should be between 30 and 130 psi.

      And if you're using a Reverse Osmosis system to filter water, this may cause the water pressure to be too low. In this case, contact a plumber for assistance in increasing water pressure.

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150885460) when you message us so our team can retrieve your information.

      Thank you.

      -Leo Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my rental home. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Samsung products. We are very happy with our new acquisition.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t arrange the racks it’s just one size. It doesn’t have deli drawer not even for butter at the door. Only two drawers. Also Best Buy make a bad connection for the water and it flooded my kitchen but thats on them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mmarr,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry with the damage done by the bad water connection.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Fridgr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. My kids love the ice making feature and also the water feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!, sleek side by side!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge as does the rest of my family No negatives to report, so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It even beeps at me when I leave the door open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it. She needed a new fridge and couldn’t wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chheers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge.the installation was easy and simple. Will update further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for this item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is very worth my money, ice comes out fast even the crushed one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. The kids love the option to have crushed ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remodel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it as yet I am going to move but it’s looking good

    I would recommend this to a friend
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