Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Nice black stainless color.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stainless color and the ice maker makes small square cubes perfect for cups.
No, I would not recommend this to a friendFrigmagnet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from sales to installation was perfect! Thank you all!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg love this refrigerator lots of space! It's amazing!
I would recommend this to a friendFinger print proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge easy to use , convenient finger print proof.
I would recommend this to a friendDelivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very professional, on time, polite.
I would recommend this to a friendMy Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Great install.....please with sales service over the phone!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my New Refrigerator! Best Buy delivered it and did awesome job!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung is the Best Buy. I don’t regret it not even for a second.
I would recommend this to a friendNEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so happy with best buy and the ease of buying my new kitchen suite
I would recommend this to a friend- Pros mentioned:Size
Good value fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emergency replacement for failed fridge. Looks decent but it's pretty massive. It's a no frills fridge that does it's job for the most part. Wish it had come with a dedicated deli drawer. The temps are very finicky; felt way too cold on both sides so bumped each up by 1 degree and now it feels too warm. The biggest complaint is the ice maker; it is basically useless as it constantly clogs up and requires clearing up before it will kick out ice. I would only buy again if needed to save the money.
I would recommend this to a friendBrand response from Samsung
Posted .Good day, VinceM!
Let us help you improve your refrigerator's performance.
Most cooling concerns can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
What to do if your refrigerator is not cooling:
https://youtu.be/ogwmuhLH4G4
This link will show you the recommended temperature that you should set your refrigerator to:
https://www.samsung.com/us/support/answer/ANS00080450/
There are a few factors that can cause an ice maker to not work properly. Fortunately, there are a few things you can do to get things back to normal.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145243979) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for this wonderful refrigerator. And the installers were great.
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only hiccup was the delivery date was cancelled after making it online.
I would recommend this to a friendVery sharp looking fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung Refrigerator, Excellent service at Best Buy & delivery
I would recommend this to a friendpleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to deal with. very informative. not pushy at all
I would recommend this to a friendGreat Refrigerator good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the cubic inches to be very good and that including the freezer.
I would recommend this to a friendLove my new fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clean sleek look. Very stylish for an appliance.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and beautiful more powerful than my other ref
I would recommend this to a friendGreat Fridgae for large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Fridge. Huge and great ice maker. Would buy again.
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliance. More features i have to learn..
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator , very impressed with the setting .
I would recommend this to a friend
