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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 2609 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,609 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 3 out of 5 stars

    Large interior, nice water dispenser, with caveats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interior size. Cools fine. Love the side by side design - this is a great option for those of us who despise bottom drawer fridges. The freezer isn't quite frost-free. The water dispenser is well designed with three simple buttons and enough vertical space to get a 64-oz diner cup under it. Major caveat : this unit inexplicably ships with a large sticker (maybe 6" x 8") attached below the water dispenser that describes how to attach the doors. The installers didn't remove it. It took me a trip to Home Depot and more than an hour of scraping with a plastic spoon to get it off. Under no circumstances should I have to do that with a brand new, not cheap appliance, terrified I'll scratch it beyond recognition the whole time. Attached is a photo of the sticker mid-removal. This might not be a deal breaker for you but for me it severely undercut my satisfaction with my purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung Family. I am glad that you're pleased with your product and its awesome Features. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has plenty of space, and the color is nice. The water and ice system works well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it looks very good and works excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Easy to set. With a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Last Upgrade for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So spacious and it's perfect for my family's needs. Large storage drawers, deep shelves and tons of space in the door. Ice maker bucket could be a little bigger but then I'd lose space in the door so it's ok. I'm happy that I can place milk, juice and other large bottled items in the door which saves space on the shelves. Rod and Alex were wonderful when they came to install. So professional and personable. Tom/Tom S were great in helping me choose a perfect product for a great value. Overall we had an awesome experience with the Peoria, IL store and all the associates. I highly recommend dealing with this Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Very slick looking with no handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good. Great fridge. I agree with other reviews. Only downfall I find is no light on water and ice dispenser. No biggie. I just open the fridge door. Otherwise. No problems. It’s quiet. And looks great. The guys were excellent that installed it. No dings. No floor scratches. And very professional and friendly. And Alesia at the Idaho falls location was great. Got me hooked up in a jiffy. I give her and the guys 10 stars. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Plenty of space.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Very nice space inside. The Fridge does not come with a light by the water and ice maker. It also does not have a drawer for smaller items like deli meat etc.. So i improvised and used a drawer from my old fridge. I also added a led light to solve that problem by the ice maker. purchased the light from Amazon and it turns onby motion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Solid Refrigerator, Slow Water

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator overall. Lot's of space, and it serves my wife and I's needs. The only thing I'm a little disappointed about is the speed of the ice maker and water dispenser, as it takes a long time to fill a glass with water, and for the ice maker to fill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU BEST BUY! AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Brand new fridge I have ever bought. This thing is AWESOME! Was kind of tricky to get it iny apartment but thank goodness I live on the first floor and my security door are french doors that both can open up. Im a bigger guy at 6 foot 3 so I unloaded it myself off my 1988 toyota 4x4 pick up truck and used my hand truck to bring it in. Hand truck was easier for me over a furniture dolly. I used my skills as a truck driver to tie it down and deliver it to myself. =) With that being said, the fridge is fairly light....just bulky is all. My advice for do it yourself people out there is to make sure all your corners on the fridge are protected...use cardboard, bubble wrap, blankets, whatever... but just protect those corners because it DENTS SUPER EASY! I got a small ding on the rear, but thankfully it will be hidden..but i was suprised at how soft the metal is. The door comes off pretty easy with the right tools and use the diagram on the sticker on front of the fridge under the ice maker or the instruction booklet located inside your fridge. Lol, i also had to take the door to my apartment off. LOL The fridge looks so cool inside and on the inside of the fridge side you cant set the temp for both the refrigerated or freezer. There is also a door alarm if your door is open too long I like the door mounted ice maker because it opens up room for the freezer storage. I bought the 5 year extended warranty and if anyone has ever bought a fridge from an outlet you know that fridges are unpredictable and its like pulling teeth to have an oulet replace one or send a tech out to you. Especially refurbished ones so the warranty from Best Buy is not only affordable but they even offer $300 for spoiled food & medicines. Im in heaven right now and got the fridge on a sale and tooke the 18 month 0% interst even though i will pay it off in a couple months...i just love the options Best buy offers THANK YOU BEST BUY! <333

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best new refrigerator from Best Buy! Thanks!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!!! It works like a champ! The staff at My Best Buy worked magic to get me into the fridge of my dreams!!! Talk about space! And I really wanted the ice maker in the door, not clogging up shelf space!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious, great temperature control, and sleek design!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we ever owned that make it very easy to store and retrieving food in freezer and frig Plus lots space to fit variety of food and drink s Also , very kid friendly to open and close plus easy kid friendly filter water and very professional easy installation of refrigerator and remove existing Great consultant at Best Buy to select refrigerator that meet needs and fits in space plus professional installation with good attitude in very fast time free and arrive when scheduled

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved so far so good is perfect size work perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my decision to purchase this refrig. For a side by side, there is a lot of room on the freezer side. The drawer is good for bags of veggies. Wasn’t sure the ice bin would hold enough ice for us, but it’s not been an issue. The outside is sleek looking and the water/ice dispenser is large enough to fit tall water bottles under. Though the refrig side shelves are not adjustable, I can fit all sizes of containers and bottles in with a little imagination. There is a lot of space on the top shelf, but Wine bottles don’t fit, so I put them on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with my new refrigerator, it operates smoothly and it has roomier interior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of it is awesome I got the stainless steel which will be nice for the long run hide scratches easier if they happen. Fridge and freezer got cool really quick after plugged in so far so good looks great in the kitchen very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!!! It has great space and I love the ice maker and water dispenser all for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator!! The buying and delivery was easy. The hard part was me deciding which Refrigerator I wanted. It was narrowed down To the dimensions I had to work with. The salesman was very helpful the whole process. The delivery men were very careful not to damage the refrigerator or my doorways. Made sure it was level and they told me some about the refrigerator. They all did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Overall wonderful fridge for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge and spacious inside. Well lit inside the fridge and freezer. Would recommend this product for the price.

    I would recommend this to a friend
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