Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 27.4 Cu. Ft. Side-by-Side Refrigerator for its spacious interior, affordable price, and stylish design. However, some customers have expressed concerns about the ice maker's performance, the lack of a light over the dispenser, and the limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Refrigerator Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband was very happy with the new refrigerator, it has fresh water, ice and lots of space.
I would recommend this to a friend Price Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and value at the price point. Samsung cant be beat in TV and Fridge.
I would recommend this to a friend- Cons mentioned:Ice maker performance
SLOW ICE :(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipment was delivered in excellent condition. The stainless steel portions were protected by a removable sticky film which was a problem. It was impossible for the delivery person to completely remove the film and the ugly evidence leftover is seen in the pictures. I hope the repair person will be able to remove it on the 2nd trip. The next issue was with the ice maker. It is incredible SLOW and the ice bin was emptied at 9 am and the picture taken at 2 pm. As you can see there is barely any ice there after 5 hours. If you are expecting to get a serviceable amount of ice do not buy this refrigerator. Overall the freezer is fine and the refrigerator section is ok. Not a happy customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, NOICE, we are sorry to see that you had this problem with your unit and we would like to see how we could assist. Here is a link to a troubleshooting guide that may help with your concern on your ice maker (https://bit.ly/3nU1TQN). If the problem continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107467) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great quality, Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance! It is everything as advertised. Quiet, even cooling, spacious. We bought the regular stainless finish rather than the fingerprint resistant stainless, which has been surprisingly easy to keep clean! We are super pleased with this refrigerator/freezer. Posting the before and after photos - what a difference the stainless makes in our little kitchen (new suite of Samsung appliances)
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely satisfied with my new refrigerator, it operates smoothly and it has roomier interior.
I would recommend this to a friendBeautiful looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! I purchased this Samsung product because they are always reliable and affordable
I would recommend this to a friend- Pros mentioned:Size
Nice addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, plenty of space! Love the smudge proof finish! A perfect fit in our kitchen!
I would recommend this to a friend Great fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator was an excellent choice for me. I’m able to get all my foods/ juices in each shelves and have plenty of room left over. It fits great in my remolded kitchen. Delivery was great!
I would recommend this to a friendDelivery and installation service left skrink wrap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far product is working fine. However, I paid for delivery and installation and the service crew left shrink wrap on it.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect for our space!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price. So much room and looks great!
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Elizabeth3! Size really does matter! Everyone wants their appliances to look good, have many great features and have plenty of room! I am glad you found that with this refrigerator! ^Shay
- Pros mentioned:Design
Beautiful fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing, so modern. Very spacious inside. I love side by side doors.
I would recommend this to a friend refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most expensive appliances I’ve bought and I’m proud of it
I would recommend this to a friend- Pros mentioned:Size
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product....worth and more space than other brand.
I would recommend this to a friend - Pros mentioned:Overall performance
Love my refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it, love it, love it, love it!!!!, Love it and love it
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - i had an old fridge and wanted to upgrade - i've had this fridge for about a week and so far it's really nice and adds a modern look to my kitchen. love the water/ice dispenser - i would recommend this appliance to my friends.
I would recommend this to a friend- Pros mentioned:Capacity
Nice refrigerator side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the side / side refrigerator excellent product by Samsung
I would recommend this to a friend I found a dent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my refrigerator order today. After the installer left, I checked the refrigerator and found a dent on the lower-left door. The only way to contact customer support is by phone, so I will call tomorrow.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good fridge. It has good space for food.
I would recommend this to a friendLove it!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything! I love it. I can finally fit all of my groceries in one refrigerator.
I would recommend this to a friendSo far, it's a great product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and room it offers. Replaced our GE which had a thermostat issue and decided to just replace it.
I would recommend this to a friend
