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Customer Ratings & Reviews

Your price for this item is $1,999.99
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The comparable value price is $2,699.99

Customer reviews

Rating 4.5 out of 5 stars with 374 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Family Hub feature for its entertainment value and ability to create happy memories. They appreciate the spaciousness of the refrigerator and its smart features. The sleek design and price point are also seen as positive aspects. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 374 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice Fridge...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Learning to use it to my advantage doesn't seem too complicated. Plenty of space for food and beverages. Love the screen. Cameras leave a lot to be desired. Not such a great view of what's inside.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 3 out of 5 stars

    We will see

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it a three star currently because we received it and had Best Buy install it and within the day the fridge shut off. It continue to trip the breaker and it’s in its own switch. Best Buy is having us wait three weeks without a fridge before they can deliver us a new one. Hopefully the. We one works well and that this was just a faulty product. The fridge looks amazing and really upgraded the look of our kitchen and the family hub is a very awesome concept. It’s spacious as well, let’s just hope it works!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      For your reference, refer to this link about "Refrigerator Has No Power": https://www.samsung.com/us/support/troubleshooting/TSG01109708/.

      Reference Number: 1144625748

      Have a great day.

      Melardo Samsung

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator! However, sometime it randomly freezes the items in fridge. But overall no complaints. I have had about 2 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. This specific variant has an enormous amount of space & keeps everything perfectly chilled. The extra features are great as well, being able to get ring notifications on the door is pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fantastic Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great! It has so much room inside and I was not sure if I would like the smart screen but I love it! I can play music on it and look up recipes. The only thing missing is the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 3-door french door refrigerator. it has lot of space to store the items. family hub is very nice. every one who visited my home loved this smart screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge dumb owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my purchase! Great experience from purchase to delivery. Geek squad kept me informed of delivery time so I could plan my day. They took care of EVERYTHING for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Huge screen, I can tap in while at the store to see what I’m missing. Great huh for leaving notes for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Music

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Family Hub. It makes it easier to write what is needed from the market on the screen and be able to see it on my phone. Also playing music is great

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Refrigerator, Worth for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator esp for the deal price which I got. Family Hub is quite amazing - mirror the phone and other features. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Great Refrigerator at a mid range price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very true to the description on the website. The item did not come with a water dispenser but has a really nice ice maker in the freezer. Love the family hub, and the family had a great time placing pictures of our family and pets so that they are seen every time we go to the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous refrigerator, the screen is a plus. I always listen to music and my kids love using the board feature

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Fridge is the shizz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fri... I mean my wife's new fridge. Lots of storage space. Extremely quiet. Family hub is nice feature to keep wife and granddaughter occupied.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    Nothing not to like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the family hub it's a great feature otherwise its just a refrigerator. I've always had side by side and with the 3 door it seems like I have more room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good One

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and Great.Best one and another Best thing is I bought it from BestBUY.Got Pricematch.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Samsung French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator but ice maker is a little louder than expected. No other issues. Love the Family Hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! The touchscreen is amazing. Stays cold, love the different options it has. Easy installment.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! We love everything about! We order items, listen to music, look up recipes etc. nice space for all your grocery needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But For The Win

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, love coming and making out on the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Samsung Refrigerator with Smart Hub is cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good support from Best Buy. The first unit delivered had tons of issues and I had to ask them to take it away immediately. Then they brought in a replacement, and it was good. The only issue I find is that the door is slightly mis-aligned, I can live with it as there is no leak and is barely noticeable. The smart hub is super good, built in Alexa is a boon. Everything else we like it very much

    I would recommend this to a friend